Commercial Lines Customer Service Representative (CSR)

Cornerstone Agency, Inc.

Commercial Lines Customer Service Representative (CSR)

Sterling, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Training & development

    Bonus based on performance

    Opportunity for advancement

    About Us: We are a friendly, customer-focused insurance agency specializing in personal lines coverage, commercial lines coverage, as well as farm and crop coverage. We take pride in creating a welcoming environment for our clients and providing exceptional service. We are seeking an experienced Commercial Lines CSR to join our team and help manage accounts with accuracy, professionalism, and care.

    Position Overview:

    What You’ll Be Doing:

    Servicing commercial insurance accounts

    Processing endorsements, certificates of insurance, and policy changes

    Working with clients, carriers, and producers

    Assisting with quotes, applications, and renewals

    Keeping client files accurate and up to date

    Helping clients with questions and problem-solving when needed

    What We’re Looking For:

    Prior commercial lines insurance experience

    Currently have an Illinois property & casualty license

    Strong communication and organization skills

    Good attention to detail

    Comfortable using computers and agency systems

    Reliable, professional, and team-oriented

    This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.