This is a HYBRID position. We’re looking for a personable, enthusiastic Commercial Lines Insurance Account Manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secure system. This is a critical role on our team with a strong focus on client services to foster ongoing client relationships. Join the Miers team today! Competitive Compensation: Commensurate with experience - paid benefits for employee - 401(k) - vacation/sick and ESOP Responsibilities: • Work independently to answer clients completely on policy or billing questions, including explanations about their coverage or rate adjustments to ensure total understanding • Develop competitive quotes for coverage or make updates to a current policy • Document any policy changes on customer accounts in Epic and clearly communicate with customers about those updates • In partnership with the producer, manage the account renewal from pre-renewal review until final binding of coverage • Market new business as needed • Review of customer contracts in relation to the insurance program • Develop and maintain a trusted consultative relationship with clients • Prompt and efficient deliverables to clients and carriers • Maintain up-to-date data in the agency management system • Support team members as needed Qualifications: • 5+ years of Commercial Lines insurance experience handling all aspects of account management • Strong written and verbal communication; problem-solving and follow-up skills • Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.) • Proficient in Applied EPIC • Active Pennsylvania Property & Casualty Insurance License • Ability to work closely with producers and team members Compensation: $70,000 - Commensurate with experience

• Work independently to answer clients completely on policy or billing questions, including explanations about their coverage or rate adjustments to ensure total understanding • Develop competitive quotes for coverage or make updates to a current policy • Document any policy changes on customer accounts in Epic and clearly communicate with customers about those updates • In partnership with the producer, manage the account renewal from pre-renewal review until final binding of coverage • Market new business as needed • Review of customer contracts in relation to the insurance program • Develop and maintain a trusted consultative relationship with clients • Prompt and efficient deliverables to clients and carriers • Maintain up-to-date data in the agency management system • Support team members as needed