Commercial Property Manager Class A High Rise

TWC

Commercial Property Manager Class A High Rise

Orlando, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid time off

    Training & development

    401(k)

    401(k) matching

    Bonus based on performance

    Health insurance

    General Overview

    The Wideman Company is seeking a driven, hospitality-forward Commercial Property Manager to lead day-to-day operations and long-term strategic direction across a dynamic commercial portfolio — including a Class A office building and Property Owners Association. This is a high-visibility role for a professional who takes pride in creating exceptional tenant experiences and maintaining properties to the highest-Class A standards.

    As a key ambassador of the company’s values, you will foster strong tenant relationships, inspire cross-functional teams, and drive operational excellence across the portfolio. The Property Manager plays a critical leadership role in maximizing net operating income while maintaining exceptional property standards and delivering outstanding tenant service. This position oversees tenant relationships, operational efficiency, cost management, and approved capital expenditures, ensuring every decision aligns with long-term portfolio goals. When assigned, the Property Manager also leads tenant improvement projects, coordinating timelines and resources to deliver results.

    In partnership with leasing representatives and Tenant Services Coordinator, the Property Manager supports tenant retention strategies and prepares vacancies for optimal market presentation. Success in this role requires proactive collaboration across the Wideman team, a commitment to excellence, and the ability to drive projects to completion with precision and accountability.

    Commercial Property Class A experience only

    Key Responsibilities

    Property Operations & Maintenance

    Conduct regular inspections of building systems, equipment, grounds, and common areas to ensure Class A presentation standards are maintained

    Oversee janitorial, landscaping, engineering, and maintenance vendors; conduct quarterly vendor performance reviews

    Coordinate preventative maintenance programs and emergency response procedures

    Support capital planning initiatives and approved capital projects

    Provide bi-weekly property updates to Asset Management

    Tenant Relations & Customer Service

    Build and maintain strong professional relationships with tenants

    Manage tenant service requests and ensure timely response and resolution within established SLA standards

    Oversee tenant portals, work order systems, and lease administration processes

    Assist with tenant renewals, expansions, contractions, move-ins, and move-outs

    Coordinate tenant engagement and retention events in partnership with the Tenant Services Coordinator

    Maintain tenant satisfaction benchmarks through proactive communication and service

    Financial & Budget Management

    Develop and manage annual operating budgets for assigned properties

    Review monthly operating reports and explain budget variances

    Code and approve invoices through Yardi

    Monitor accounts receivable, tenant delinquencies, and real estate tax matters

    Prepare timely and accurate financial reporting in accordance with company standards

    Vendor & Contract Administration

    Negotiate and manage vendor contracts and service agreements

    Ensure vendors maintain required insurance coverage and compliance documentation

    Audit vendor contracts and certificates of insurance regularly

    Risk Management

    Minimize operational risk and property exposure

    Monitor insurance documentation for tenants, vendors, and contractors

    Support workplace safety and incident prevention initiatives

    Coordinate post-incident reporting and follow-up procedures

    Qualifications

    Bachelor’s degree preferred

    3+ years of commercial property management experience, including tenant improvement coordination

    Community Association Management Certificate required or willingness to obtain within 6 months

    Experience managing third-party vendors and contractors

    Strong organizational, problem-solving, and multitasking skills

    Excellent written and verbal communication skills

    Proficiency with Google Workspace, Microsoft Office, and business software platforms

    Yardi experience preferred

    CPM, CFM, or RPA certifications are a plus

    Valid driver’s license and reliable transportation required

    What We’re Looking For

    Hospitality-forward mindset with strong customer service skills

    Ability to thrive in a fast-paced, collaborative environment

    Strong leadership presence and accountability

    Detail-oriented professional committed to operational excellence

    Ability to manage shifting priorities, deadlines, and multiple stakeholders effectively