Benefits:

401(k)

401(k) matching

Bonus based on performance

Company car

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Position Overview - Commercial & Government Contracts Sales Representative

This role is responsible for developing and managing strategic relationships with commercial, institutional, and government clients. The Sales Representative will lead our business development efforts in the commercial and public-sector verticals, with a strong focus on contract bidding, RFP/RFQ submissions, and securing multi-year service agreements. This position requires a self-driven professional who can navigate procurement channels, build trust with decision-makers, and consistently report on key metrics. Long-term growth and retention are core goals of this role.

This position includes competitive base salary with performance-based commission opportunities tied to contract wins and revenue growth.

Job Responsibilities:

Commercial & Government Business Development

Identify, pursue, and secure commercial and government contract opportunities through RFPs, RFQs, bids, and vendor registration portals

Manage the full bid lifecycle—from opportunity qualification through proposal submission and follow-up

Build and maintain strong relationships with procurement departments, facility managers, property management firms, and government buyers

Strategic Account Management

Maintain and expand relationships with major commercial clients to drive recurring revenue

Conduct regular check-ins with clients before and after services to ensure satisfaction and identify future opportunities

Prepare and deliver proposals, capability statements, and contract documentation for current and prospective accounts

Collaborate with leadership to negotiate contract terms that align with company capabilities and margin goals

Reporting & Metrics

Provide weekly and monthly reporting on pipeline activity, bid status, active opportunities, and key account performance

Document and track all outreach, bids, and relationship activities within CRM systems

Maintain a forecast for revenue growth tied to long-term commercial contracts

Industry Engagement & Representation

Attend industry events, pre-bid meetings, conferences, and networking events to represent the company

Maintain active awareness of government procurement schedules, facility needs, and large-scale commercial project timelines

Customer Experience & Issue Resolution

Serve as the primary point of contact for commercial and government accounts, resolving issues professionally and quickly

Support collections processes for non-residential clients when needed

Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects

Prospects and develops new sales leads in assigned verticals

Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships

Continually builds product knowledge and refines sales techniques for specific relationship types and verticals

Prepares documents for job file reviews with current and prospective clients

Documents and reports on key referral-source relationships weekly and monthly

Participates in collections efforts with non-residential customers when necessary

Resolves issues with customers

Job Requirements

5+ years of commercial or government sales experience, with a proven track record securing large contracts

Experience managing RFP/RFQ bidding, procurement processes, and contract negotiations

Experience in disaster restoration, construction, facility services, or related industries highly preferred

IICRC certifications a plus, but not required

Bachelor’s degree preferred; equivalent experience accepted

Excellent verbal and written communication skills, including proposal writing and client presentations

Strong relationship-building skills and the ability to earn trust with decision-makers

Highly motivated, organized, and accountable with consistent reporting habits

Proficient using CRM systems, digital sales tools, and online bid portals

Valid driver’s license and satisfactory driving record

Willingness to travel locally/regionally for meetings, events, and pre-bid conferences

Availability for occasional business events outside normal work hours

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.