Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Benefits:
401(k)
401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Commercial Underwriting Supervisor – Habitational (Property & Casualty)
Management Experience Not Required
Founded in 2022, Volant Programs Inc. is a Surplus Lines Wholesale Brokerage and Managing General Underwriter. Volant Programs provides a quick and nimble approach to meeting the needs of independent agents for select niche products. Our current focus is providing insurance for Apartments with location limits up to $60 million per location. We are experiencing rapid growth and expect this trend to continue in 2026. The Commercial Underwriting Supervisor position is a great opportunity for an experienced Commercial Underwriter with leadership aspirations. The ideal candidate would be a Commercial Underwriter that has 5+ years of experience underwriting both property and casualty risks.
Position Summary The Commercial Underwriting Supervisor for Habitational Risk oversees a team of underwriters responsible for evaluating, pricing, and structuring Property & Casualty coverage for apartments, multi-family dwellings, and mixed-use habitational schedules. With underwriting authority up to $60 million Total Insured Value (TIV) per location, this role ensures disciplined risk selection, high-quality underwriting execution, and strong producer relationships across Volant’s specialized habitational program. The Supervisor serves as a technical expert, mentor, and escalation point for complex or high-impact submissions.
Key Responsibilities
Leadership & Team Management
Provide daily direction, technical guidance, and coaching to Habitational underwriters.
Conduct quality reviews and performance evaluations, establish development goals, and deliver training focused on habitational Property & Casualty exposures.
Assign and manage submission flow to maintain timely response and service-level agreements.
Encourage a high-performance culture centered on accountability, collaboration, and customer service excellence.
Habitational Underwriting & Risk Selection
Review, approve, or decline Property & Casualty submissions within delegated authority up to $60M TIV per location.
Provide expert-level support on complex risks involving older construction, coastal exposures, frame/non-sprinklered buildings, large schedules, or challenging loss histories.
Evaluate building characteristics, protection class, loss control recommendations, financials, occupancy hazards, liability exposures, and catastrophe-prone territories.
Ensure rating accuracy across property, general liability, umbrella, and ancillary coverages.
Uphold program guidelines, risk appetite, catastrophe management protocols, and regulatory standards.
Operational Excellence
Monitor underwriting turnaround times, quoting accuracy, and service responsiveness.
Identify workflow and process improvements to enhance efficiency across the habitational program.
Track and report key metrics including hit ratio, retention, loss trends, catastrophe exposure accumulation, and underwriter productivity.
Support internal audits and compliance reviews; implement corrective actions where necessary.
Broker & Partner Relationship Management
Develop and sustain strong relationships with distribution partners.
Communicate appetite, underwriting strategy, and product details to producers; provide guidance on improving submission quality.
Participate in market visits, broker calls, training sessions, and renewal strategy meetings.
Serve as a subject-matter resource representing Volant’s habitational program.
Compliance, Governance & Quality
Ensure underwriting files meet internal documentation standards and regulatory requirements.
Monitor adherence to delegated underwriting authority levels and escalate deviations appropriately.
Contribute to the creation and refinement of underwriting guidelines, habitational rating tools, catastrophe modeling assumptions, and workflow documentation.
Support internal controls related to aggregation, catastrophe exposure monitoring, and reinsurance requirements.
Qualifications
Bachelor’s degree in business, risk management, insurance, or related field (or equivalent work experience).
5+ years of commercial underwriting experience with a strong background in Habitational Property & Casualty risks.
Strong understanding of property construction types, protection features, valuation, and catastrophe exposures.
Knowledge of habitational liability exposures (premises, assault & battery, pets, amenities, contractors, etc.).
Excellent communication, negotiation, and relationship-building skills.
High attention to detail, strong analytical abilities, and sound judgment.
Proficiency with underwriting/rating systems, catastrophe modeling tools, and Microsoft Office.
Core Competencies
Habitational underwriting expertise
Leadership & team development
Technical risk analysis
Catastrophe and P&C exposure evaluation
Decision-making & problem resolution
Workflow and file quality management
Producer relationship management
Continuous improvement mindset
Flexible work from home options available.