Position Title: Commissioning & Field Operations Manager

Position Summary: We are seeking an experienced Field Commissioning & Installation Manager to lead our expanding on-site validation and equipment integration team. In this critical leadership role, you will oversee the transition of complex OEM machinery from final factory assembly through successful installation, testing, and customer handoff. The ideal candidate blends technical expertise in automation, robotics, or high-speed machinery with strong project management skills and a proven track record of leading field-based engineering teams.

Note: This role focuses on the mechanical integration, start-up, and field commissioning of advanced automation systems, material handling machinery, and precision robotic cells at customer facilities across North America.

Key Responsibilities:

• Team Leadership: Manage, mentor, and scale a dedicated team of field service engineers and installation technicians (currently a team of 5+, with active plans to expand).
• Safety First: Champion a robust safety culture, ensuring all field activities align with OSHA standards and customer-site safety protocols.
• Equipment Handoff & Validation: Assume operational ownership of machinery immediately following factory build completion. Direct all internal Factory Acceptance Testing (FAT) and lead on-site Site Acceptance Testing (SAT) at client facilities.
• Quality Assurance: Direct the execution of standard installation, operational, and performance qualification protocols (IQ/OQ/PQ), ensuring all compliance documentation meets strict quality standards.
• On-Site Coordination: Oversee field installation schedules and logistics, managing third-party contractors and local trade labor during peak deployment phases.
• Project Management: Track and manage project milestones, field resource allocation, and installation budgets from factory departure through final customer sign-off.
• Technical Escalation: Act as the primary technical resource and troubleshooting lead for field crews encountering complex mechanical, electrical, or software startup challenges.
• Dispatch Support: Coordinate technical dispatch schedules to ensure rapid resolution of customer support requests.

Required Qualifications:

• Demonstrated leadership experience managing technical field service, commissioning, or industrial automation teams.
• Strong project management capabilities, with hands-on experience managing field installation budgets, timelines, and multi-site deployments.
• Direct experience executing industrial machinery startup and commissioning protocols (including FAT/SAT and validation testing).
• Solid technical background working with automated manufacturing systems, conveyance, robotics, or complex packaging machinery.
• Strong working knowledge of industrial site-safety practices; OSHA certification or equivalent training is preferred.
• Associate’s degree or higher in Engineering, Industrial Technology, or a related technical discipline (Bachelor’s degree preferred).

Preferred Qualifications:

• Experience in automated logistics, smart warehousing systems, or high-speed robotic integration.
• Background in OEM field operations with direct, high-level client-facing responsibility.
• Familiarity with precision machinery operating in highly regulated or quality-stringent manufacturing environments.

Compensation & Logistics:

• Base Salary: $110,000 – $130,000
• Benefits: Competitive corporate benefits package, including a dedicated retirement contribution program based on company performance.
• Location: Greater Cincinnati, OH area (On-site daily)
• Travel: Up to 20% domestic travel to customer sites across North America.
• Relocation: Assistance considered on a case-by-case basis.