Committee for Children is growing, and we're looking for an experienced BUSINESS SYSTEMS ADMINISTRATOR to join our team! In this role, the business systems administrator (BSA) is responsible for the design, documentation, implementation, and administration of business tools and applications. The BSA partners with business stakeholders and the business rules group to define, document, configure, test, and roll out enhancements to current business applications. This role is also responsible for administration of current business systems, ensuring proper setup, training, troubleshooting, and support for the NetSuite ERP/CRM and associated and integrated applications. This role ensures oversight of systems changes and enhancements and works to enable business users to understand, adopt, and use tools in alignment with best practices and set processes. This role is part of the business analytics group, reporting to the business intelligence manager within the marketing and client relations department.

PRIMARY RESPONSIBILITIES

• Partner with internal business teams to define, document, and implement business processes and associated system requirements.
• Participate in systems implementation projects (i.e., requirements documentation, systems configuration, test documentation and execution, issue identification and resolution).
• Plan, prioritize, and deliver systems enhancements.
• Perform system administrator functions: setting up users, upgrade testing, and troubleshooting technical issues for escalation.
• Receive and reconcile requests for enhancements or alterations to business systems, vetting through business rules group, determining priority, and, if necessary, creating a plan for development and implementation of any changes.
• Design new business application process and programs by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, writing specifications, and building solutions as needed.
• Recommend controls by identifying problems and creating improved procedures.
• Maintain system protocols by writing and updating procedures.
• Provide references for users by writing and maintaining user documentation, providing help desk support, and training users.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.

QUALIFICATIONS

• BA/BS degree or equivalent practical experience

• 3 years of experience in a similar role

• 3 years of experience integrating third-party business applications

• Prior system development experience in one or more business domain: payroll/time and attendance, finance (procure to pay, order to cash, accounting), logistics and fulfillment, system integration, CRM, human resources, marketing, master data services (MDS), commerce

• Strong hands-on skills using relational database management systems (Oracle, MySQL, Sybase, SQL Server)

• Experience with NetSuite ERP/CRM is strongly preferred

• Strong knowledge of the NetSuite Financials platform, specifically including lead to cash, procure to pay, record to report functionality, and subscriptions

• Successful track record in working with cross-functional department teams

• Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a rapidly changing business environment

• Ability to exercise good judgment, make decisions, show discretion, and maintain confidentiality

• Ability to work well independently and collaborate effectively with a team

• Ability to manage projects and complete tasks by meeting timelines and goals

• Good critical thinking and problem-solving skills

• Ability to organize, prioritize, and accomplish a variety of tasks or demands

ABOUT COMMITTEE FOR CHILDREN

Formed in 1979, Committee for Children is on a mission to ensure that children everywhere can thrive. We are trailblazers, best known for our innovative social-emotional learning programs that help 14 million children each year learn the skills they need to flourish in school and in society. By lifting up children today, we're helping them create a safe and positive society for the future.

We have excellent employee tenure because we take great care of our most valued assets—our clients and employees. This role will offer some amazing opportunities to add value, contribute, and make a difference while enjoying new challenges, a collaborative and diverse team, professional development opportunities, and work/life balance.

EEO Employer/Disabled/Vets