Benefits:

Dental insurance

Health insurance

Paid time off

TITLE:

Communication & Volunteer Coordinator

Summary of Duties:

· Recruiting, screening, training and supervising agency volunteers.

· Public Relations for agency; managing social media accounts, updating agency website, public service announcements, etc.

· Community Relations for agency inquiries and donations.

· Administrative support

· Coordination of National Safe Place Program

Accountability:

The Communication & Volunteer Coordinator is responsible to the Executive Director.

Responsibilities:

A. Volunteer/Intern Program:

· Recruit, screen, schedule, train and supervise all agency volunteers and interns.

· Develop and maintain an up-to-date policy and procedures manual for the volunteer program.

· Maintain volunteer files and background checks.

· Network with other volunteer administrators.

B. Public Relations Activities:

· Develop and implement appropriate public relations activities to increase public awareness of runaway and homeless youth needs.

· Manage Compass House social media accounts and respond to direct messages; X, Facebook, and Instagram.

· Actively update the Compass House website, manage Google SEO Optimization, and answer all questions/comments from the webpage via email.

· Create and deliver public service announcements.

· Write blog posts and monthly newsletter

C. Community Relations Activities:

· Participate in community coalitions and commissions.

· Conduct school and community presentations for explaining the services offered by the agency.

· Communication between the agency and the public, answering questions about donations and agency inquiries via email, phone, and social media.

· Help manage Compass House fundraisers and provide administrative support.

D. Administrative Duties:

· Maintain employee files and background checks.

· Assist Development Director with fundraising and special events coordination.

· Assist Executive Director and Corporate Compliance in projects/tasks/presentations, etc.

· Manage office requisition forms and order needed office supplies.

E. Safe Place Program:

· Facilitate the Safe Place Program within the agency.

· Safe Place Volunteer recruitment and training.

· Recruit and maintain businesses to serve as Safe Place sites.

· Site inspections of all Safe Place sites annually.

Special Conditions:

The Communication & Volunteer Coordinator must be available to work occasional evenings and weekends for community events and volunteer activities.

Qualifications:

· A bachelor’s degree in Business, Human Services or Communications related field.

· Minimum of two years of administrative experience.

· Experienced communications skills.

· Up to date technological and social media skills.

Pay Rate/Benefits:

· $21/hr

· Medical/Dental Insurance

· Generous PTO

· NYS Roth IRA