Communications Specialist (Trust & Safety)

Maleda Tech

Communications Specialist (Trust & Safety)

Remote,
Full Time
Paid
  • Responsibilities

    About the Role

    Maleda Tech is seeking a Communications Specialist to support trust and safety communications within a fast-paced, high-visibility environment. This role focuses on shaping and protecting brand reputation by supporting both proactive storytelling and reactive communications efforts.

    You will work closely with cross-functional teams to manage media inquiries, develop messaging, and contribute to communications strategies that strengthen trust with key audiences. This is an excellent opportunity for a communications professional who thrives under pressure, is highly organized, and enjoys working on impactful, real-time initiatives.

    Key Responsibilities

    • Support trust and safety-related communications, including reactive media responses and proactive campaigns

    • Serve as a point of contact for press inquiries, ensuring timely, accurate, and thoughtful responses

    • Partner with cross-functional teams (e.g., policy, legal, support) to align on messaging and communications strategy

    • Identify and develop opportunities for positive media coverage and storytelling

    • Draft high-quality written materials including messaging documents, Q&As, briefings, reports, presentations, and talking points

    • Assist with media monitoring, tracking, and reporting

    • Maintain strong organization and prioritization across multiple workstreams

    • Provide general coordination and operational support to the communications team

    Qualifications

    • 3+ years of experience in communications, public relations, or a related field

    • Experience working with journalists and handling media inquiries

    • Proven ability to support or execute communications campaigns that drive positive press and engagement

    • Exceptional written and verbal communication skills

    • Strong judgment and ability to handle sensitive or confidential information

    • Excellent organizational and time management skills in fast-paced environments

    • Proactive, self-starter mindset with strong attention to detail

    • Ability to collaborate effectively across teams and functions

    • Resilient, adaptable, and solutions-oriented under pressure

    • Bachelor's degree required

    Key Details

    • Start Date: April, 2026

    • Duration: 12 months (through April, 2027)

    • Schedule: Full-time (40 hours/week, Monday–Friday)

    • Location: Remote (U.S., West Coast hours preferred)

    • Compensation: $35-$40/hour (W2) + benefits

    • Employment Type: Contract (W2)