Benefits:

401(k)

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Do you want to help others in our community lead healthy and fulfilling lives? We are seeking compassionate individuals with exceptional organizational and communication skills to join our team of case managers. Full-time position with excellent benefits, including medical, dental vision, 401K, life insurance, employee assistance plan, plus FLEXIBLE schedule and work from home options. Hourly rate of $24.60 per hour. Review qualifications and submit an application, resume and cover letter at www.communityconnectionsco.org Employment tab. Hiring for our Cortez location. Open until March 26, 2024. EOE

Title: CMA Case Manager

Reports To: Direct Supervisor

FLSA: Hourly/Non-exempt Full-Time

Summary of Position: Provide case management and coordinate services for all waivers and State General Fund recipients set forth by the Department of Health Care Policy and Finance. Case Managers may carry a caseload set yearly in contract, currently not to exceed 65. Caseloads are generally assigned geographically and by area of expertise, although specific caseload assignments are the prerogative of the VP of Case Management to meet the needs of the organization and the people we serve.

Essential Duties and Responsibilities:

Determine eligibility for all Medicaid Waiver services and State General Fund applicants

Create Person-Centered service plans to support the health, safety, and well-being of individuals in services

Monitor services established in the Service Plan to ensure that services meet the intent, scope, frequency and duration documented

Serve the public interest in ensuring that all services are provided in accordance with Colorado Medicaid and Department of Human Services Rules and Regulations.

Demonstrate knowledge of local resources and refer individuals and families to third-party and community resources as appropriate

Counsel clients to identify and make effective use of local, state, and federal resources

Work collaboratively with medical staff and provide consultation on specific cases

Prepare and maintain written case records, reports and forms as well as inputting client information into the state case management system

Assure the timely submission of required documentation to Colorado Health Care Policy and Finance (HCPF)

Cooperate fully with monitoring by HCPF and the Federal Centers for Medicare and Medicaid Services (CMS) and other governmental or private entities assigned to confirm program quality.

Comply with all local agency Policies and Procedures Interact in a professional, supportive, and compassionate manner with all persons in services, families and community members

Advocate for the needs of people with disabilities within our local communities

Demonstrate good written and verbal communication skills

Work to create a positive, team-focused working environment with co-workers

Be available to make home visits for assessments and in home monitoring

Regular and dependable attendance

Any and all reasonable duties as assigned by VP of Case Management or the President/CEO

Core Competencies:

Compassion

Dealing with paradox

Listening

Motivating others and working well in a team setting

Organizational agility

Patience

Time Management

Use of resources

Knowledge and Abilities:

Customer services abilities with both written and oral communication skills

Ability to prioritize

Ability to access situation quickly and problem solve efficiently

Strong computer skills

Attendance and Punctuality

Observes both safety and security procedures

Ability to commute for business, when needed. If driving, must possess a drivers’ license in the state they reside and current auto insurance

Satisfactory completion of all background checks and references, including Motor Vehicle Record is required***

***Please consult Human Resources for questions regarding specific criminal convictions and/or traffic violations that may preclude employment.

Qualifications:

Must hold a bachelor’s degree; or

Five (5) years of relevant experience in the field of LTSS, which includes Developmental Disabilities; or

Some combination of education and relevant experience appropriate to the requirements of the position. Relevant experience is defined as:

Experience in one of the following areas: long-term care services and supports, gerontology, physical rehabilitation, disability services, children with special health care needs, behavioral science, special education, public health or nonprofit administration, or health/medical services, including working directly with persons with physical, intellectual or developmental disabilities, mental illness, or other vulnerable populations as appropriate to the position being filled; and,

Completed coursework and/or experience related to the type of administrative duties performed by case managers may qualify for up to two (2) years of required relevant experience.

Physical Demands of the Job: These essential tasks may be performed with or without accommodation or assistive technology. Employees in this position may spend significant hours on the computer writing and corresponding. The employee must be able to read text on the computer and paper documents. Communicating with others via email, letters and telephone is required. An employee in this position will use a laptop computer and may also have documents and files that they will need to transport within and outside the office. The employee will be required to perform home visits and attend meetings, training, and other community activities within the region of Southwest Colorado, with the possibility of occasional travel within Colorado or out of state to training or conferences. EOE.

Flexible work from home options available.