Benefits:

Competitive salary

Paid time off

Training & development

Grace After Fire is seeking a Community Engagement Coordinator to join the team in supporting mental health programming and community outreach efforts. This position is responsible for coordinating peer-to-peer services, managing donor and client communications, supporting regional staff, and driving engagement through events, fundraising, and strategic partnerships.

Key Responsibilities

Coordinate and facilitate mental health programs and peer-to-peer services.

Develop and produce fundraising materials to engage individuals, corporations, foundations, and local businesses in support of mental health initiatives.

Perform client intake process, including screening and assessment for eligibility, intake packet completion, and program data entry.

Assist clients with obtaining all necessary information needed to be enrolled in program.

Serve as the primary point of contact for client communications related to mental health programs, as well as for donor engagement and stewardship.

Mentor and support onboarding of new staff to ensure consistent program delivery and team integration.

Generate and analyze operational and funding reports on a daily, monthly, and quarterly basis to identify trends, flag issues, and inform leadership decisions.

Plan and lead regional events, including logistics, promotion, and collaboration with community partners to enhance visibility and impact.

Track and manage donor recognition and benefits to ensure compliance with funding requirements and inclusion in marketing materials.

Represent the organization at community meetings and events to promote programs and build partnerships.

Research and cultivate opportunities for program growth and donor engagement, including sponsorships, in-kind donations, and collaborative initiatives.

Ensure timely delivery of donor acknowledgments, receipts, and other recognition communications.

Maintain accurate donor and client records in the organization’s CRM and approved databases.

Support team members with compliance documentation, event coordination, and fundraising activities as directed by leadership.

Collaborate with colleagues to develop new initiatives that strengthen organizational support and outreach.

Respond to phone and digital inquiries promptly and professionally.

Review prior communications before engaging with donors, members, or volunteers to ensure continuity and personalized service.

Contribute to newsletters, social media, and other communications in alignment with branding and marketing guidelines, subject to leadership approval.

Uphold a professional, respectful, and supportive presence in all interactions.

Obtain and maintain any required certifications necessary for the role.

Minimum Qualifications

Strong interpersonal and communication skills, with the ability to engage diverse individuals and groups professionally and tactfully.

Proven ability to manage multiple tasks and deadlines in a fast-paced, mission-driven environment.

Proficiency in using technology, including office software, databases, and communication tools.

Excellent verbal and written communication skills.

Ability to build and maintain effective working relationships with colleagues, partners, and the public.

Valid driver’s license required.

Willingness to work occasional evenings or weekends as needed.

Working Conditions & Physical Demands

Primarily office-based (home or physical GAF office, as approved).

Occasional lifting of items weighing up to 10–20 pounds.

Some travel may be required for events or regional support.

Flexible work from home options available.