Benefits:

Flexible schedule

Training & development

Community Health Worker (CHW) – Case Manager

Program: Children & Pregnant Women (C.A.R.E.S.) Location: Dallas–Fort Worth (DFW), Texas Work Model: Primarily Remote (DFW Residency Required) Position Type: Independent Contractor (1099) Hours: Flexible | Day Shift Required

About AEIC Case Management

AEIC Case Management is a trusted provider of mental health and community-based support services across Texas. We are committed to empowering individuals and families—particularly children and pregnant women—by connecting them to essential healthcare and social service resources. Our mission is grounded in advocacy, education, and whole-person care.

Job Summary

AEIC Case Management is seeking certified Community Health Workers (CHWs) to serve as Case Managers within the Children & Pregnant Women (C.A.R.E.S.) program. CHWs provide Medicaid-compliant case management services focused on care coordination, resource navigation, client education, and advocacy.

This is a primarily remote position; however, staff must reside in the Dallas–Fort Worth (DFW) area, possess strong knowledge of local community resources, and be available for community-based activities as needed.

Important Notice: Hiring does not result in immediate client assignment. CHWs may not begin seeing clients or billing for services until all required HHSC/TMHP and Managed Care Organization (MCO) contracting is fully completed and approved.

Required CHW Qualifications & Certifications

Applicants must meet all Community Health Worker requirements below:

Must be a Texas HHSC-approved Community Health Worker (CHW)

Must submit:

CHW Certification Number

Certification Expiration Date

Certification must be current and not exceed two (2) years from the date of CHW enrollment

Must maintain CHW certification in good standing throughout the contract term

Must attest to completion of HIPAA training and comply with all confidentiality requirements

Key Responsibilities

Conduct initial and ongoing assessments for children and pregnant women enrolled in the C.A.R.E.S. program

Develop individualized, client-centered service plans in collaboration with clients and families

Coordinate access to healthcare services, including:

Medical, dental, and behavioral health care

Prenatal and postpartum services

Connect clients to DFW-area community resources, including housing, transportation, food assistance, childcare, and educational supports

Advocate on behalf of clients to ensure timely access to services and benefits

Monitor client progress and reassess needs regularly, updating service plans as required

Provide client education on prenatal care, parenting, wellness, and available community resources

Maintain accurate, timely, and Medicaid-compliant documentation in the agency’s EHR system

Collaborate with interdisciplinary teams, providers, and community partners

Participate in required meetings, trainings, and quality improvement initiatives

Maintain ethical standards, professional boundaries, and strict confidentiality at all times

Additional Position Requirements

Must live in the Dallas–Fort Worth (DFW) area

Strong working knowledge of local DFW community resources

Ability to work independently in a remote environment

Strong organizational, time-management, and communication skills

Proficiency in Microsoft Office and electronic documentation systems

Bilingual (English/Spanish) preferred – incentive available

Insurance, Contracting & Compliance Requirements

Ability to obtain and maintain professional liability insurance (required for all AEIC independent contractors)

Employment is contingent upon:

Successful HHSC/TMHP contracting

Contracting with at least two (2) Managed Care Organizations (MCOs)

Contractors may not provide billable services until all contracting is finalized and approved

Contractors may participate in non-client-facing activities and the Lead Source Split Incentive Program while awaiting full contracting approval.

License & Logistics

Valid Driver’s License (Required)

Valid Auto Insurance (Required)

Willingness to travel locally within DFW as needed (up to 50% preferred)

Why Join AEIC Case Management?

Competitive pay and incentive opportunities

Flexible scheduling

Primarily remote work model

Supportive leadership and structured onboarding

Opportunity to make a meaningful impact on children, pregnant women, and families in the DFW community

This is a remote position.