Who We Are:

Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.

We are a non-profit, faith based, equal opportunity employer.

Shelter Services Community Health Worker (CHW) Serves to support the Care Team, shelters and clinic by providing outreach to the Southeast Neighborhood and the medical outreach program in Southeast. Emphasis on transportation, coordinating daily routes from shelter services to community partners and engaging unsheltered individuals across Southeast Roanoke by providing mobile support, follow up care coordination and warm hand offs to other agencies. Requires collaboration within the Rescue Mission, and with community partners.

This individual will not be a driver for the organization.

Reports to: Director of Shelter Services

Hours of Availability: Monday – Friday; hours may vary; evenings as scheduled

Location: Rescue Mission of Roanoke, VA and surrounding community

Compensation: $21.63 (non-exempt/hourly)

Our Team Members should exhibit the following:

· Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love

· Individuals must be willing to adhere to The Rescue Mission of Roanoke’s Statement of Faith.

· Demonstrates a genuine interest in the safety and well-being of our guests and team members.

· Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.

· Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.

· Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.

· Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.

· Ambitious to exceed expectations.

Job Specific Qualifications:

· Working knowledge of Microsoft Office and EMRs

· Working knowledge of local community resources

· Ability to relate to individuals in crisis as well as local organizations and agencies

· Community Health Worker certification – obtain within 6 months

Career Summary (not all-inclusive list):

The CHW advocates to remove barriers and ensure equality for the unsheltered and homeless, conduct field outreach (community canvassing/education events), assist patients/guests with Medicaid and Advance Directive enrollment, DMV, Social Services and other timely documentation, data collection and reporting. Track transportation utilization, outreach contacts, service connections, and outcomes. Reporting data metrics to appropriate partners, Rescue Mission and United Way.

Lead coordination of a daily transportation route connecting emergency shelter with local day shelters and local service providers. Ensure consistent access to daytime services. Engage unsheltered individuals across Southeast Roanoke, not limited to those already seeking services at the Rescue Mission. Provide mobile support, follow-up care coordination, and warm hand-offs to other agencies. Serve as a liaison between service providers to reduce duplication, close gaps in care, and strengthen referrals and case coordination.

All team members may be asked to complete other duties as assigned by the leadership/management with an expectation to complete these assignments as requested.

Physical demands essential to performing the job duties of this position (not an all-inclusive list).

ü Consistently - Communicating with others to exchange information

ü Prolonged computer use; computer screen exposure

ü Prolonged periods of sitting and/or standing

ü Potential exposure to Bloodborne Pathogens; infectious diseases

ü Activity may include occasional stooping, twisting, turning, pushing, pulling

ü Lift up to 50 pounds; not repetitive

ü Temperatures may vary depending on activity/events; indoor/outdoor exposure

ü Noise levels may vary depending on activity/event and/or location

ü Frequent - Moving around to accomplish a task

The Rescue Mission of Roanoke is a drug-free and tobacco-free workplace.

We look forward to reviewing your qualifications!