Benefits:

401(k)

Company car

Competitive salary

Dental insurance

Employee discounts

Health insurance

Vision insurance

Position: Community Liaison (Sales/Marketing)

Location: Primarily Milwaukie, with travel to the Beaverton location sometimes required. Employment Type: Full-Time

Overview:

We are a growing home care agency seeking a dynamic and results-driven Community Liaison to expand our client base and strengthen relationships within the community. This role involves networking with referral sources, generating new business, and assisting with new client signings. The ideal candidate is self-motivated, resourceful, and passionate about connecting families with high-quality home care services.

Key Responsibilities:

Business Development & Referral Network:

Research, establish, and maintain relationships with referral sources, including hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice providers, and rehabilitation centers.

Conduct cold calls, follow-ups, and in-person visits to generate new inquiries and referrals.

Identify client and referral source needs, present A Place At Home services, and offer appropriate solutions.

Maintain and nurture existing referral relationships through consistent engagement and follow-up.

Sales & Marketing Strategy:

Collaborate with agency leadership to develop and implement sales and marketing plans.

Plan and execute outreach activities, including one-on-one meetings and formal group presentations.

Track and analyze referral sources, sales efforts, and outcomes to optimize strategies.

Maintain an active presence in the community by attending networking events, career fairs, and industry conferences.

Client Engagement & Onboarding:

Conduct care consultations with potential clients and their families as needed.

Assist with new client signings, ensuring a seamless onboarding experience.

Reporting & Compliance:

Maintain accurate records of sales activities, including prospecting efforts, presentations, closed sales, and follow-ups.

Adhere to company policies, procedures, and ethical standards in all interactions.

Qualifications & Requirements:

Education & Experience:

Associate or bachelor's degree preferred OR 3-5 years of relevant experience in sales, marketing, or business development.

Experience in consultative sales, healthcare, or home care industry is a plus.

Skills & Competencies:

Excellent verbal and written communication skills, with strong listening abilities.

Proven ability to build and maintain professional relationships.

Strong organizational and time management skills, with the ability to prioritize tasks effectively.

Ability to work independently while collaborating with office staff and leadership.

Proficiency in Microsoft Word, Excel, and CRM tools.

A results-driven mindset with a passion for helping seniors and families navigate home care options.

Additional Requirements:

A strong network within the healthcare or senior services community is preferred.

Basic understanding of home care services and the healthcare system.

Professional appearance and demeanor.

Valid driver’s license and reliable transportation for travel between office locations and throughout the community.