Job Summary
We are seeking a motivated and outgoing Community Liaison to join our growing home care agency. In this role, you will serve as the face of the organization within the community, developing relationships with healthcare providers, referral sources, and community organizations to increase awareness of our services and generate new client referrals. The ideal candidate is a strong communicator who enjoys networking, building partnerships, and promoting services that make a positive impact on individuals and families.
Responsibilities
Represent the agency professionally within the community
Build and maintain relationships with hospitals, physician offices, clinics, rehabilitation facilities, senior centers, assisted living communities, and other referral sources
Attend networking events, health fairs, community meetings, and outreach activities
Educate healthcare professionals and community members about the agency's services
Generate referrals and assist in growing the agency's client base
Develop and implement outreach strategies to increase brand awareness
Track outreach efforts, referral activities, and business development opportunities
Maintain accurate records of contacts, meetings, and referral partnerships
Collaborate with agency leadership to support business growth initiatives
Qualifications
High school diploma or GED required; associate's or bachelor's degree preferred
Previous experience in healthcare marketing, community outreach, business development, sales, or customer relations preferred
Strong interpersonal, networking, and relationship-building skills
Excellent verbal and written communication skills
Self-motivated with the ability to work independently and meet goals
Strong organizational and time-management skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Reliable transportation and willingness to travel locally for meetings and events
Experience in home care, healthcare, or senior services is a plus
Professional, positive, and customer-focused attitude
Schedule
Full-time
Some evening or weekend community events may be required