Community Liaison

Home Helpers of AR

Community Liaison

Jonesboro, AR
Full Time
Paid
  • Responsibilities

    Benefits:

    Company car

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Competitive salary

    Flexible schedule

    Community Liaisons are responsible for developing business relations and maintaining timely communications with referral sources.

    Demonstrate professional conduct and ethics according to organization policies and procedures.

    Work cooperatively as a member of a team.

    Establish relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities.

    Present various home care services to referral sources and follow-up with the referral sources.

    Educate referral sources on the components of in-home care services and explain value to the healthcare model.

    Serve as a liaison between the Company and referral sources to identify home care needs and assist in meeting those needs

    Communicate frequently with each referral source to ensure that the expectations of the referral source and the needs of the clients are being met.

    Answer incoming calls from referral sources, lead calls, and general business correspondence.

    Assist in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with the Company and services.

    Evaluate continually the Company’s marketing strategies and advise management on effective strategies and suggest any changes.

    Serve as the Company’s representative in the community to promote a positive image of the Company and to promote interest in the Company services.

    Make home visits “sofa visits” to present services and build relationships with potential clients and stakeholders.

    Work with Company staff to coordinate start of care for clients.

    Maintain knowledge of Company policies, procedures and trends of the home care industry.

    Participate in company-sponsored programs and meetings.

    Performs other duties as assigned by the Regional Manager, or other appropriate supervisory personnel.

    Qualifications

    Proven experience in sales, including territory development and account management

    Demonstrated ability to meet or exceed sales targets

    Strong track record of building and maintaining client relationships within an assigned territory

    Competitive pay with bonus plan participation! Flexible Schedule, including getting off at 1:00pm on Fridays.

    Territory coverage area; from Pocahontas & Corning to Searcy & Batesville and over to West Memphis & Blytheville

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.