Benefits:

Opportunity for advancement

Bonus based on performance

Competitive salary

Brite Horizon LLC – Columbus, OH

Brite Horizon is seeking a motivated and relationship-driven professional to support client intake and build strong connections with community partners.

This role is key to helping individuals access quality services by coordinating referrals, communicating with case managers and county boards, and ensuring a smooth onboarding experience.

🔹 What You’ll Do

Serve as the primary point of contact for:

County Boards (DODD)

Service & Support Administrators (SSAs)

Case managers

Respond to new referrals and service inquiries

Coordinate intake process for new clients

Gather and review required documents (ISP, assessments, etc.)

Communicate with families and stakeholders

Match clients with appropriate services and staffing

Maintain ongoing relationships with referral sources

Track outreach, referrals, and follow-ups

Support growth by identifying new referral opportunities

🔹 What We’re Looking For

Strong communication and relationship-building skills

Organized and detail-oriented

Comfortable with phone, email, and follow-up communication

Ability to manage multiple referrals and timelines

Professional and responsive

🔹 Preferred Experience

Experience in:

DODD services

home care / PASSPORT

case management

intake coordination

Familiarity with:

ISP (Individual Service Plans)

waiver services

working with county boards or healthcare systems

🔹 Why Work With Us

Flexible work environment

Opportunity to grow with a developing agency

Meaningful role connecting individuals to care

Supportive team environment

🔹 Impact

In this role, you help ensure individuals receive timely, high-quality services while building strong partnerships in the community.

Flexible work from home options available.