JOB OVERVIEW:
Community Solutions is a hardworking team of social problem solvers working to end homelessness and the conditions that create it. Our Built for Zero team is working with about 125 communities across the US and around the world to build a movement to end chronic and veteran homelessness. Fourteen communities have already achieved success.
We need an experienced, self-starting Network Coordinator to help ensure our work is impeccably designed and expertly coordinated across the Built for Zero Collaborative, in the face of frequently shifting projects and resource demands. As part of a team working to leverage the Built for Zero network for impact, this position will build, manage and improve the infrastructure supporting the progress of a growing network of community teams committed to ending homelessness. This position will function as a ‘hub of the wheel' in our work ready to respond quickly to the needs of community teams as well as the support provided by Built for Zero team members. Over time we expect this person to become a familiar face to community teams and a trusted ‘front door' for support--big and small. This position will report to the UX and Network Management Lead and will coordinate closely with Collaborative and Built for Zero team members.
ABOUT COMMUNITY SOLUTIONS:
Community Solutions is a non-profit organization working toward a lasting end to homelessness that leaves no one behind. We envision a more equitable future where homelessness is never inevitable or a way of life, for anyone. Since 2015, we have led Built for Zero, a movement of more than 80 cities and counties using data to radically change how they work and the impact they can achieve — and proving that it is possible to make homelessness rare and brief. Nearly half of those communities have reduced homelessness in their communities, and 14 of those communities have ended veteran or chronic homelessness. To help communities equitably and sustainably end homelessness, we are also identifying solutions to address gaps in housing, disrupt inflow into homelessness, and produce more racially equitable housing systems.
Community Solutions seeks leaders at every level: extraordinary, mission-oriented people not satisfied with the status quo. We are a team of values-driven innovators motivated by results. We eagerly seek and support diverse applicants. We provide generous benefits and opportunities for inspiring and transformational professional growth. We pride ourselves in developing an inclusive workplace culture that encourages staff to bring their whole selves to work every day.
DEFINING SUCCESS FOR THIS POSITION:
Build and sustain a commitment to ending homelessness, improvement work, and engagement with Built for Zero as measured by the adoption of key associated behaviors among Built for Zero community teams.
User experience feedback loops and improvement efforts are well-coordinated, documented, and organized.
Built for Zero community information is well-organized and up-to-date in Salesforce infrastructure--meeting the needs of the Built for Zero and Community Solutions' teams.
Logistics for network events and virtual engagements are well-coordinated and executed with excellence
Community goal setting and strategy design processes are well-coordinated and executed with excellence--those involved in this facilitation report being adequately prepared and supported enabling a positive experience and result
Logistical needs of the Collaborative Team are well-documented and supported
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Understanding and Improving User Experience:
Maintaining Salesforce Infrastructure:
Logistics and Coordination for External Community Processes:
Internal Team Coordination and Other Logistical Supports:
QUALITIES:
QUALIFICATIONS:
SOFTWARE/APPS USED:
SALARY RANGE:
CS offers competitive salaries and benefits packages for every position. The salary range for this position is $47,500- $59,400.
TRAVEL REQUIREMENTS:
Around 5 to 7 days of travel will be required every 3 months to attend semi-annual team retreats, BFZ portfolio-specific huddles, and other on-site trainings or convenings. Most travel is to major cities around the US, including current Built for Zero communities.
WORK ENVIRONMENT:
This position may also work remotely from anywhere in the US, but would ideally be based in a city in which our team has an office. Community Solutions has offices in Atlanta, Hartford, Los Angeles, New York, and Washington, DC.