About North High Brewing:

North High Brewing serves craft beer made by the brewery that shares our name! We also serve a full menu of from scratch bites, cater private events and large parties, and host community events. Our first restaurant located in Historic Dublin, opened in 2020, while our Uptown Westerville location opened in the Fall of 2023.

Job Summary:

Assistant General Manager

We are looking for a restaurant Assistant General Manager who is focused on the guest experience, has a hands-on management style, is proficient with finances, feels comfortable managing the floor in a fast paced environment, can host a party and have fun while doing it! To be successful, candidates must be self motivated and highly organized, with strong leadership and communication skills. We expect you to take ownership of the restaurant and take accountability for your team. As a company, we continuously coach our team members and help them strengthen their skills as operators and financial managers within the business.

Responsibilities/Requirements:

Customer Service:

Provide top-notch customer service to our guests via email, phone or in person setting the example for the rest of the team.

Present a professional appearance adhering to the smart casual dress code

Store Operations:

Ensure the store is set “show ready” and opens on time.

Ensure the Weekly Roadmap is completed and that the manager log is completed at the end of the shift.

Complete the DSS and bank deposits as scheduled

Verify clock outs previous day, Update tip registry, Update digital check log and store cc log

Manage Beer, Liquor, Wine inventory using inventory sheets.

Manage and book private events and large parties following our store’s SOP

Team Management:

Create schedules for the FOH team using labor projections

Ensure all shifts are covered

Manage onboarding of new FOH hires. Ensure all paperwork is complete before the new employee is clocks into train/work.

Manage and provide training for new FOH hires.

Ensure the FOH team’s training is up-to-date regarding policies, procedures, products, events and specials.

Provide solutions for team members and know how

Benefits Include:

Full Time (FTE)

Competitive Salary

Bonus Structure

PTO

Paid holidays: Thanksgiving and Christmas Day

Medical, Dental, & Vision Life Insurance

Dining Allowance

Job Requirements:

Ideally, 5+ years of experience as a restaurant Assistant General Manager or similar role

Ideally, 5+ years of experience in customer service management

Extensive food and beverage knowledge

Computer literacy

Familiarity with restaurant management software (R365 and Toast)

Experience in event planning

Strong leadership, motivational, and people skills

Good financial management skills

Critical thinking and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skills

Culinary school diploma or BS degree in Business Administration