Customer Success Specialist

ComparePower.com

Customer Success Specialist

Dallas, TX
Full Time
Paid
  • Responsibilities

    What this role offers you:

    The opportunity to join a High-Growth, Entrepreneurial Company. Our growth requires that we continually improve how we do things, and we are seeking people who are excited to grow with us.

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    Key Responsibilities

    • Help customers get the best electricity rate for their home

    • Listen to customer concerns to find the best product that fits their needs

    • Use Closing techniques to overcome objections

    • Share ideas across teams to improve our capabilities and products

    • Maintain a high level of open communication and morale at ComparePower and within our sales team **
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    Qualifications

    • 1+ year of inside sales experience preferred
    • 1+ year of energy experience a plus but not required
    • 1+ year of customer service experience preferred
    • Ability to work in a high-energy sales environment as a team player
    • A desire to understand customer needs and frustrations to build rapport over the phone and via text
    • Effectively manage multiple tasks in a fast-paced work environment
    • Strong interpersonal and analytical skills
    • Strong oral and written communication skills
    • Proficiency with Microsoft Office (Excel, Word)
    • Demonstrated ability in computer skills including email, CRM system & Web-based tools

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    Benefits

    • Competitive hourly rate

    • Uncapped commissions

    • Medical insurance

    • Dental insurance

    • 401k with a 6% matching contribution

    • Paid Time Off

    • Paid Holidays

    ** Base pay Plus Uncapped Commissions ($50,000 - $60,000 on Target)**

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    About ComparePower

    ComparePower (ComparePower.com) is a technology-enabled sales and marketing company based in Dallas. Since 2009, the company has been on a mission to simplify the complexities that exist in the deregulated Texas electricity market. With over 50,000 reviews and 4 million users, ComparePower has become the most highly rated platform in the industry for consumers and businesses to shop, compare, and select an energy provider. We believe every Texan deserves genuine satisfaction with their electricity rate choice and should enjoy the experience of choosing.