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Data Center Solutions Engineer

Compass Datacenters

Data Center Solutions Engineer

Dallas, TX
Full Time
Paid
  • Responsibilities

    Compass Datacenters builds and operates data centers in the United States and Internationally. We offer build-to-order, custom data center solutions. We also lease powered shell, fit-out ready data center structures designed to clients' requirements. Compass serves enterprise, service providers, and Hyperscale customers. The company was founded in 2011 and is based in Dallas, Texas.  At Compass we have our sites set on leaving a legacy imprint on the datacenter industry.

    OPPORTUNITY:

    We're looking for a Data Center Solutions Engineer.

    This position, will be responsible for pre and post-sales activities supporting our global sales team with design and technical skills with all customer engagements.  The role will also act as the Subject Matter Expert related to the data center structure, mechanical and electrical infrastructure, security, connectivity and controls. The  Solutions Engineer will also serve as customer advocate with the Construction and the Operations teams. Additional responsibilities include developing customized business lenses, modeling specific customer needs, preliminary design, building customer presentations and evaluating customer needs.

    Qualified candidates should have five years of experience in data center colocation, hosting, facilities, mission-critical construction, electrical and /or mechanical industrial design, or related fields. The position also requires direct experience in sales, engineering and/or design and construction of mission-critical facilities. Candidates should be self-starters who can thrive in a fast-paced, collegial environment. The travel requirement for this role will be 25%.  

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Supporting sales teams in technical sales and solutions in all markets.
    • Directing prospect engagement, leading site and facility tours, technical calls, and proposal generation, technical trade-offs and negotiations.
    • Acting as primary liaison between Site Acquisitions, Operations, Construction, and Sales team.
    • Designing, presenting, and evaluating customer-specific customization
    • Responding to customer RFI/Ps. Providing input and support for construction projects.
    • Assist in generating leads through professional contacts and networking.
    • Developing systems to enable Poka Yoke based technical and training materials with high emphasis on self-discovery for the internal customer.

    ADDITIONAL RESPONSIBILITIES

    • Participating in forecasting, pipeline and market analysis.
    • Liaising with the professional community; attend technical forums and present papers at industry events.
    • Monitoring and evaluating trends in prospect, customer and target tenant base.
    • Consulting on new equipment and design to maintain continuous improvement on product development

    We offer a competitive compensation and benefits package in line with our high growth business.

    DISCLAIMER:

    Compass is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

    At Compass, we make lives better by providing the world's technology leaders with a secure place to plug in wherever they grow. We provide custom, move-in ready data centers from edge deployments to core facilities serving hyperscale, cloud and enterprise customers.

    WE ARE A CULTURE FIRST ORGANIZATION. With a keen focus on our culture, we genuinely provide a place where employees can do their best work and grow personally and professionally. Each day, we are accountable to live out our four Core Convictions: 1) Humility In, Pride Out, 2) Actions and Words are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants.

    Compass is committed to an inclusive culture, and we celebrate and value diverse insights and perspectives. To continue to soar on our rocket ship, we need talent from various background, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

    That is why we are committed to our core convictions and key principles as we continue to provide companies a secure place to plug in.

    Benefits:

    Medical | Dental | Vision | Voluntary | 401K | Unlimited PTO