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Customer Service Representative/Manager

Compass Self Storage

Customer Service Representative/Manager

Providence, RI +7 locations
Full Time
Paid
  • Responsibilities

    Job Description

    Compass Self Storage, a highly awarded and growing company within the industry, is seeking quality management candidates in your area. Please only apply for this position if you are looking for a chance to further develop your skills, make a contribution, be part of a true team company culture, and, a growing company with future opportunities (if that’s your goal). So, are you ready for this new challenge?

    Our company is in search of a Full-Time Manager for one of our self storage facilities in the PHILADELPHIA, PA area. We are looking for individuals to join our team with sales, customer service, retail, restaurant, marketing or property management experience. We are open to a wide variety of candidate background experiences, while those associated with direct contact with the public are a plus.

    The candidates must possess the following character traits: Energetic, Enthusiastic, Self-Motivated, High Integrity, Outgoing & Confident, Team Player, Customer Service, Positive Attitude. MUST BE ABLE TO WORK WEEKENDS WITH A FLEXIBLE/ROTATING WEEKLY SCHEDULES. NO EVENING OR NIGHT HOURS REQUIRED! Education: High School diploma or equivalent. Responsibilities include but not limited to: Closing sales on inbound calls and walk-in customers and converting inquiries into rentals; Assist customers with determining storage needs, start to finish; Understanding property goals to attain revenue goals; Sell related merchandise (locks, boxes etc...); Offer insurance products to protect customers stored property; Manage calls and collecting on delinquent accounts; Attend local marketing and networking events; Make weekly bank deposits; Other property asset protection tasks including general housekeeping; as well as clerical and administrative duties.

    Our positions offer a unique life and work balance. This position will start pay based on experience. Our Managers have all evenings off. We do not schedule or expect an individual to work more than 40 hours in a week. Bonus opportunities have no ceiling, are based on property performance, and are paid monthly. We offer paid time off, medical, dental, vision, life insurance and 401(k) benefits.

     

    Company Description

    Who We Are Compass Self Storage, LLC and its affiliates own and operate self storage centers nationally. Compass Self Storage is a proud member of the Amsdell family of companies, headquartered in Cleveland, Ohio. We operate self storage centers in several states and assist our customers with both their residential and business storage needs. It's our goal to continue to make the storage rental process easier for you, our valued customer. History of Compass Self Storage Compass Self Storage, LLC, and its affiliates are proud members of the Amsdell family of companies (Amsdell Companies) headquartered in Cleveland, OH. Amsdell draws their roots from the family owned construction company founded in 1928 and has since been active in several billions of dollars worth of real estate ventures with a primary focus on self storage. As industry pioneers, Amsdell has owned and operated over 500 storage centers under various trade names in over 27 states. With over 80 years of doing business, the Amsdell team has extensive experience in property acquisition, construction, and property management. For more information, visit Amsdell Companies and Compass Self Storage.

  • Locations
    Ocala, FL • River Grove, IL • Shelby Township, MI • Neptune, NJ • Philadelphia, PA • Providence, RI • McKinney, TX • Fort Worth, TX