Job Description

SUMMARY / PRIMARY ROLE:

The Sales & Customer Service Support is responsible for performing all tasks involved with Client Services. This position will involve learning and explaining services and products directly to consumers on behalf of all of our clientele.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

(MANAGEMENT MAY AMEND OR ASSIGN DUTIES AND RESPONSIBILITIES TO THIS JOB WITH APPROPRIATE NOTIFICATION)

• Follow directions and work as a team.

• Responsible for assigned customer sales accounts

• Responsible for the accuracy of all paperwork completed for new customer sales accounts

• Maintains training abilities for clients and consumers

• Responsible for accuracy of all entries for client services and sales

• Participate in-office projects and classroom training on the client knowledge and product offerings

• Must be pleasant, professional, detailed communication skills

• Plan, coordinate, and execute customer outreach

• Comfort working with iPads and tablet-based software

• Analyze the profitability and efficiency of the team to exceed sales goals

• Learn basic customer service and sales techniques and client services to help with problem shooting

QUALIFICATIONS AND KEY SKILLS:

(THE FOLLOWING ARE REPRESENTATIVE OF THE EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS OR ABILITY REQUIRED FOR THIS POSITION)

• Must be able to follow directions and work as a team

• Must have strong oral communication skills

• Ability to prioritize tasks effectively and execute quickly

• Professional Business Attire and Training Ability

• The position involves standing for long periods of time throughout the day

• Superior organizational skills - able to manage multiple priorities simultaneously

• Background knowledge of sales and customer engagement

All entry level associates assist with the selling of our client’s products and/or services (commission based)

Company Description

Rogue Marketing, Inc. knows how to rapidly expand markets for national telecom providers to bring leading fiber-optic technology into new regions. We connect with eligible customers through individualized product presentations that capture the essence of their tech needs. Our approach leads to repeat business and sustained growth. Our success is our people. They are why our firm and the companies we represent are growing. If you desire a position in a fast-paced environment, with plenty of room to advance and leaders who are here to help you along the way, this is the place to be.