Job Description

At RMG, we recognize that our GREATEST asset is our Customer Service Associate team. That is why we provide team building activities, competitive compensation, and holiday closures to spend time with your family. If that isn’t enough? We also offer various merit-based opportunities for professional development and growth with the organization. If you are seeking a professional career at a world-class consulting firm (not any old 9-5) and enjoy solving complex challenges, RMG’s Customer Service Associate team is for you!

OUR CUSTOMER SERVICE ASSOCIATES:

• Manage challenging or emotional customer situations and respond promptly to service requests and exceed customer satisfaction
• Establish and maintain long-lasting customer accounts
• Match client needs to products and services
• Assist in the acquisition of verbal orders from external customers in a professional and courteous manner compatible with applicable company policies & procedures
• Gain knowledge of our clients and stay up to date with new sales promotions by attending daily meetings with the Management and Sales team
• Act as the main liaison between our company and clients

A CUSTOMER SERVICE ASSOCIATE WITH US HAS:

• A high school diploma or equivalent
• Prior experience in customer service, sales, retail, food service or related fields
• Professional and confident demeanor with a very warm and sociable attitude
• Flexibility and adaptability to change with exceptional time management
• The ability to multi-task and to respond well under pressure and treat others with respect

WHAT’S IN IT FOR YOU?

• NO MORE HOLIDAYS!
• Full training
• Growth opportunities within
• Diverse and fun work atmosphere
• Trips in and out of the US
• Company funded parties and events