Call Center Representative (Outbound)
Job Description
SUMMARY STATEMENT
We are looking for a star player to be a part of our winning team. The Field Expeditor is responsible for ensuring timely and accurate completion of client orders by setting appointments and sharing administrative duties with the rest of the team. This position provides administrative support for all field employees. Additionally this position requires overtime based on business needs.
JOB LOCATION: SACRAMENTO
TASKS AND RESPONSIBILITIES
Full day of making phone calls to medical providers to obtain requested records
Answer incoming calls from the providers related to a request for records
Enter computer notes, update the system, request payments for providers and prepare outgoing correspondence
Other duties as assigned
REQUIREMENTS
High school diploma or GED required
Good communication skills, written and oral
Good reading and comprehension skills
Ability to be on the phone consistently for 8 hours/day
Ability to prioritize and follow direction
Call center experience a plus, but not required
Compex offers its full time employees Medical, Dental, Vision, 401k and FSA. In addition, these benefits are fully paid by the company: Basic Life Insurance, LTD and EAP. The following supplemental benefits are also offered: Voluntary Life Insurance, AD&D, Aflac and LegalShield.
Compex is a drug-free workplace. Please visit us at www.cpxlegal.com.
Company Description
Founded in 1972, Compex Legal Services, Inc. is an industry leader in litigation support services to law firms and insurance carriers. Having pioneered a number of advances in the industry, our product lines include record retrieval, court reporting and on-line document management. At Compex, we pride ourselves on providing the highest quality service and value to each client.