Job Description

We are looking for a star player to be a part of our winning team.

The Customer Satisfaction Representative oversees the fulfillment of client requests in order to ensure accuracy, timely completion and the overall satisfaction of the client in all areas of client service.

TASK AND RESPONSIBILITIES:

• Fulfillment of client requests.

• Maintain consistent line of communication in handling client inquiries.

• Review and attend to open orders report.

• Ensure that orders are documented accurately.

• Coordinate efforts with other departments to handle client issues.

• Other duties as assigned

JOB QUALIFICATIONS:

• Good communication skills, written and oral

• Good reading and comprehension skills

• Ability to be on the phone consistently for 8 hours/day

• Ability to prioritize and follow direction

• Ability to work well within a team environment

• High school diploma or equivalent

• Customer Service experience a plus.

Compex offers its full time employees Medical, Dental, Vision, 401k and FSA. In addition, these benefits are fully paid by the company; Basic Life Insurance, LTD and EAP. The following supplemental benefits are also offered; Voluntary Life Insurance, AD&D, Aflac and LegalShield.

Company Description

Founded in 1972, Compex Legal Services, Inc. is an industry leader in litigation support services to law firms and insurance carriers. Having pioneered a number of advances in the industry, our product lines include record retrieval, court reporting and on-line document management. At Compex, we pride ourselves on providing the highest quality service and value to each client.