Call Center Representative (Outbound)
Job Description
SUMMARY STATEMENT
We are looking for a star player to be a part of our winning team. The Field Expeditor is responsible for ensuring timely and accurate completion of client orders by setting appointments and sharing administrative duties with the rest of the team. This position provides administrative support for all field employees. Additionally this position requires overtime based on business needs.
JOB LOCATION: SACRAMENTO
TASKS AND RESPONSIBILITIES
Full day of making phone calls to medical providers to obtain requested records
Answer incoming calls from the providers related to a request for records
Enter computer notes, update the system, request payments for providers and prepare outgoing correspondence
Other duties as assigned
REQUIREMENTS
High school diploma or GED required
Good communication skills, written and oral
Good reading and comprehension skills
Ability to be on the phone consistently for 8 hours/day
Ability to prioritize and follow direction
Call center experience a plus, but not required
Compex is the nation’s leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties. We are on a strong continued growth trajectory and attracting, retaining, engaging and growing our 700+ employees is key to our success. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Company Description
Compex is the nation’s leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties. We are on a strong continued growth trajectory and attracting, retaining, engaging and growing our 700+ employees is key to our success. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.