Job Description

Job Summary: We are seeking a Compliance Associate to join our team at Trucordia. As a Compliance Associate, we are looking for someone to provide excellent customer service to our ITL Clients.

Duties and Responsibilities:

• Provide professional front-line support through phone and walk-in customer service.
• Perform data entry across multiple systems, including AMS, and update customer records as needed.
• Maintain and organize electronic and paper files, including Driver Qualification and Vehicle Maintenance records.
• Process Motor Vehicle Reports (MVRs) and assist with new driver orientation.
• Prepare and support DOT audits, including entrant audits and audit file preparation.
• Generate customer invoices and manage scanned documents within AMS and the server.
• Draft and file business correspondence and paperwork accurately.
• Maintain customer service logs and complete outstanding work tasks.
• Assist with quarterly IFTA reporting and perform ITL services for clients.
• Provide phone backup coverage and perform general administrative duties as assigned.

Qualifications

Education & Experience

• High School Diploma
• Strong computer skills and familiarity with Microsoft Suite Platforms

Additional Information

Please see our company Benefits:

• Medical, Dental, Vision
• Life and AD&D insurance
• FSA / HSA
• Commuter & Child Care FSA
• Cancer Support Benefits
• Pet Insurance
• Accident & Critical Illness
• Hospital Indemnity
• Employee Assistance Program (EAP)
• 11 Paid Holidays
• Flexible PTO
• 401K

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.