Compliance Quality Assurance Intern

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CVS Health

CVS Health

Compliance Quality Assurance Intern

Cumberland, RI
  • Responsibilities

    You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

    Position Summary

    This program is a 10-week full-time opportunity that provides real work experience with a team in your business area. You will be aligned to projects to lead or contribute to while also participating in networking, development, and career exploration activities. Our Corporate Interns can apply for future full-time roles during the program and have an increased likelihood to receive an offer for a post-graduation role.

    The Summer 2024 program will run June 3rd - August 9th, 2024. Virtual onboarding activities will also take place May 29th -31st, 2024.

    This is a hybrid position with 3 days (generally Tuesday, Wednesday, and Thursday) in the Cumberland, RI office location. The other 2 days each week will be working remotely from home, office, or another location of your choice. No housing or housing stipend will be provided, but interns will be given the opportunity to connect with each other prior to the start of the program to coordinate housing if desired.

    The hourly rate is $23.00 with 40 hours/ week, no work on July 4th (company holiday), and two days of paid leave.

    About this business area:

    CVS Quality Assurance works to ensure products and the facilities in which they are manufactured are compliant with regulations and CVS quality standards. We deliver on our quality commitment through our exceptional testing, auditing, and post market surveillance programs. Our team brings their heart to work each day to ensure we deliver safe and efficacious products to our customers.

    You will gain valuable work experience and participate in:

    • Reviewing product assurance requirements for potential new store brand items, including documentation ensuring regulatory compliance and third-party product quality testing

    • Working with the social compliance team to ensure products are being ethically sourced

    • Reviewing of quality data related to customer feedback - 1-to-3-star ratings/reviews, complaints received through customer relations, identify emerging product quality performance/concerns, and reporting this data analysis to quality compliance leadership

    • Exposure to and gain experience to overall end-to-end CVS Store Brands Quality Management System (QMS) and related processes/systems, e.g. QMS Documentation Management process

    Examples of past internship projects include:

    • Review of large data sets for emerging trends

    • Meet with cross functional teams to review processes for potential improvement opportunities then work collaboratively to bring them to life

    • Observe current systems for opportunities for automation

    • Create user friendly documents for internal circulation

    Work visa sponsorship is not available for this role. This includes participation in Curricular Practical Training (CPT), Optional Practical Training (OPT), and F-1 Visa programs.

    Required Qualifications

    • Meet educational requirements (see education section)

    Preferred Qualifications

    • Demonstrated leadership experience. Examples include active roles in student or social organization activities, sports, or school or work-related projects

    • Experience leading a school or work-related project

    • Strong written and verbal communication skills

    • Prior experience analyzing data

    • Problem solving skills

    • Project management skills

    • An interest in obtaining full-time position within CVS Health upon graduation


    • Currently pursuing a Bachelor’s degree

    • Have an anticipated graduation date between September 2024 and August 2025

    • Have a major, minor or concentration relevant to the position such as related majors: Business (Administration and/or Management), Data Analytics, Biology, or Chemistry

    Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization.

  • Industry
    Health, Wellness and Fitness
  • About Us

    At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.