In accordance with agency Mission, Vision, Values, and Goals, this position serves as support staff within the residential programs which serve individuals who are in need of substance use treatment. Responsibilities include admission assessments, education regarding general health, monitoring and/or administration of medication and physical/medical assessment and testing, under the direction of a Physician, medicated assisted treatment and telehealth services. Responsibilities also include maintaining infection control records.
Manage and review all referrals for MAT services and screen accordingly. Make appointments as needed. Make follow up phone calls to remind client of upcoming appointment. Answer any questions client may have related to MAT services. Assist in collecting urinalysis at appointment time.
Provide MAT education to clients, clients family, community and CMHS employees. Stay up to date on all MAT services, statistics, basic information and any changes made.
Develop positive relationships with other MAT agencies around the area. Have knowledge of what services other agencies provide. Maintain regular communication with each agency. Become familiar with detox services in our area
Conduct group education on all MAT services. Will provide group education within the SUD program as well as throughout the entire agency as requested. Will connect with drug reps in our area to learn more about the MAT’s on the market today and keep up on any changes made.
Work with the pharmacy on any issue a client may have in relation to their medication. Connect client with pharmacist if client has questions or concerns about their medication. Assist client in picking up medication if needed.
Will become a Narcan trainer and will train staff and clients on how to use Narcan properly. Will keep track of all Narcan on site and distribute to clients as needed.
Participate in the bi weekly SOR office hour phone call. Listen to feedback from other providers, ask questions and receive feedback. Will attend meetings and trainings in the area that relate to MAT services.
Work with the MAT Dr. on any concerns with scheduling, billing, medication or client issues. Work with billing department when a billing issues arises, address any EMR issues such as duplicates, non-final approve or missing progress notes. Keep open communication with Dr. and clinical team.
Follows all agency policies and procedures including emergency and corporate compliance policies/procedures 100% of the time.
Ensure all telehealth equipment is connected and address any issues with IT.
Follow up with clients who miss their scheduled appointments.
Engage in outreach with a potential MAT client.
Present update at weekly team meetings on any MAT issues.
Bachelor Degree from accredited college or university in Psychology, Social Work or related field.
Prefer minimum of 1 year experience working with substance use population. Supervisory skills a plus.
Licenses, Certifications or Registrations:
Good communication skills: both verbal and written
Organizational and time management skills
Demonstrates working knowledge of MAT’s and how it relates to substance use and other health problems.
Demonstrates thorough knowledge of confidentiality regulations.
This is a full-time (40 hrs/week) position.
Cardio-Pulmonary Resuscitation: Renewal every 2 years
First Aid: Renewal every 2 years
Cultural Competency: All agency staff are required to gain 3 hours annually of staff development training in the area of Cultural Competency.
All agency required Relias Training.
Mental Health First Aid training, initial training plus review as necessary.
Medication First Model training: initial training then review once yearly.
DEGREE OF SUPERVISION
Meet weekly with Director of Substance Use Disorder program.
Seek supervision as needed from Medication Clinic Administrator and/or Nurse Practitioner.