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QMHP Team Leader

Comprehensive Mental Health Services, Inc.

QMHP Team Leader

Independence, MO
Full Time
Paid
  • Responsibilities

    JOB SUMMARY

    In accordance with agency Mission, Vision, Values, and Goals, the Residential Services Team Leader (Turning Point) provides supervision, and training for the Community Support Specialist (CSS), Mental Health Technicians MHTs) and the Intensive Residential Specialist at Turning Point and Sunrise. Ensures all written documentation is clinically appropriate, correct, and meets agency standards. Interacts with team affairs, attends meetings, and consults with the treating physicians and other members of the treatment team to provide quality care to the clients within Residential Services program. Reports directly to and works under the close supervision of the Director of Residential Treatment Services.

    PRIMARY FUNCTIONS

    Provides supervision and oversight for the Community Support Specialist, Intensive Residential Specialist, and MHTs assigned to Turning Point and Sunrise House. This includes, but is not limited to, reviewing productivity and timeliness reports, signing off on documentation, and that job duties are being performed consistently. Coordinates with Director on the hiring, orientation and training of new employees

    Completes clinical documentation for residents of Turning Point and Sunrise House according to Department of Mental Health guidelines and agency policies and procedures. Monitors the completion of and signs off on daily Intensive Residential Treatment Services (IRTS) notes, conducting random reviews for QA/QM of notes. When clinically appropriate, directs service provision and documentation to occur for residents who are off site during overnight hours. Monitors program to ensure that residents are receiving care according to the IRTS model and that care is coordinated with the CPR program. Ensures programmatic service delivery. Ensures appropriate documentation of any billable services delivered according to agency guidelines.

    Reviews weekly face-to-face and productivity reports and timeliness reports for CSS, Intensive Residential Specialist, and MHTs completing IRTS documentation (reports provided by the Director). Tracks time off for supervised team members and works with Director to approve or deny PPL requests based on program needs. Reviews weekly duplicate error and non-final-approved progress note reports and oversees corrections.

    Available to conduct site visits with licensure entities when they show up unannounced, contacting Director of Residential Treatment Services immediately upon their arrival.

    Schedules and monitors fire, tornado and other required safety drills. Attends Fire and Safety Committee quarterly meetings.

    Oversees Turning Point petty cash and the CSS management of resident personal spending. Seeks approval from Director of Residential Treatment Services for petty cash usage.

    Rotates on-call responsibilities with Director of Residential Treatment Services and covers for Director as assigned (for reasons of vacation, illness, conference attendance, etc.). This may involve filling shifts if proper staffing cannot be found.

    Co-facilitates regularly scheduled all team meetings. Provides one on one or group supervision with supervised staff 1 time every two weeks, minimum.

    Follows all agency policies and procedures including emergency and corporate compliance policies/procedures 100% of the time.

    SECONDARY FUNCTIONS

    Track trainings for assigned team members.

    Participates in agency committees as assigned/interested.

    Assists in evaluation of and development of group curriculum under the direction of the Director of Residential Treatment Services.

    Assists with orientation of new team members

    Other duties as assigned.

    QUALIFICATIONS

    Education: Master’s degree in Psychology, Social Work, Counseling or closely related field

    Experience: Must have at least 2 years of experience working with the assigned population (prefer 3-4 years).

    License, Certification or Registration: Not required.

    Special Skills:

    Thorough knowledge of current DSM

    Proven written/verbal communication skills (including accurate report writing)

    Interviewing and Problem-solving skills

    Assessment

    Crisis Intervention

    Therapeutic Interventions

    Establishing rapport in professional relationships

    Goal-directed treatment planning

    Organization/Time management

    Case Management

    Knowledge of community resources

    REQUIREMENTS FOR POSITION

    Must acquire and maintain training related to job performance including, but not necessarily limited to: Agency Orientation, Departmental Orientation, Program Orientation, CPR training (every 2 years), First Aid training (every 2 years), Non-Violent Crisis Intervention (every 2 years), Infection Control, Medication training, Cultural Diversity (6 hrs. every 2 years),and Documentation training. Must complete 16 hours per year with documented attendance of professional development/training or education related to case management, community support and to the special needs of serving adults with serious and persistent mental illness.

    DEGREE OF SUPERVISION

    Receives direct supervision from the Director of Residential Treatment Services.

    POSITIONS SUPERVISED

    Turning Point CSS

    Turning Point Mental health Technicians

    Turning Point Intensive Residential Specialist

    Sunrise House Residential Specialist