Job Description

JOB TITLE: DESKTOP SUPPORT CONSULTANT LOCATION: ST. LOUIS, MO DURATION- 12+ MONTH

RESPONSIBILITIES:  •    Providing onsite and remote support for organization and senior level executives daily. •    Serve as the primary point of contact for the Leadership team and the Executive Assistants who support them 24x7. •    Maintain confidentiality and privacy for all end users/executives. •    Setup and monitor high-priority meetings and conf calls utilizing Teams, WebEx and AV systems •    Excellent communication skills with the ability to service executives and their needs with speed and respect.   •    Install hardware and peripheral components like disk drives, printers, keyboards and monitors. •    Configure PCs and laptops, problem ticket resolutions and track problems using Service Now system.  •    Integrate and test activities by migrating applications from development to operational environment.  •    Troubleshoot through phone hardware and software and engage technical resources to resolve. •    Determine and research user questions and isolate and resolve information systems problems. •    Receive and prioritize issues and forwards using escalation procedures. •    Install hardware and peripheral components like disk drives, printers, keyboards and monitors. •    Load software packages such as networking components, operating systems and office applications.

Company Description

Compunnel Inc. has always been and will always be an Equal Opportunity Employer. Where every individual, solely on their merit, qualification and competency not only has equal economic opportunity but also for recruiting, training and career development. Our 2000+ members reflect a culture of diversity and inclusion and bring their authentic, original and best selves to work. Our inhouse team who looks over no discriminate against any employee and puts affirmative actions has full support of our Chief executive officer Andy Gaur and its top leaders branched out across Compunnel.