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Sr On-Site Service Specialist

Compunnel, Inc.

Sr On-Site Service Specialist

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Qualifications: Primary Duties - This job requires an individual that possess the following: • Pays close attention to detail • Multitasking skills • Ability to follow management’s directions • Dependability – excellent attendance • Accuracy • Works well in fast pace work environments • Ability to complete task by hard deadlines • Willing to cross train • Retain information well • Seat up to 8 hours a day • Minimum typing speed of 40 wpm • Good computer skills in order to learn company’s software • Operating high volume document imaging systems • Operating document image handling software Prep Staff will be responsible for performing a variety of tasks that include receiving in large quantities of mail from multiple P.O. Boxes, date and time stamping, opening envelopes, removing things such as staples or clips that cannot go through a scanner, fixing edges, reviewing and redacting multiple members, sorting documents by document type, and inserting document break sheets between documents up to 25 - 35 a batch, creating detailed batched information in system and assigning batch number to every batch. Scan Staff will be responsible for performing a variety of tasks that include receiving in large quantities of documents to be scan. Indexing Staff will be responsible for performing a variety of tasks that include data entry on multiple form types at high volumes Mail Staff will be responsible for performing mail runs throughout the day, receiving incoming mail, sorting mail into appropriate department stacks and delivering to the appropriate parties. The right candidate will have the opportunity to go perm. Must be able to lift 25lbs and push 200 lbs., a lot of walking throughout building and long periods of standing and/or sitting depending on the job task. (Assistance is available) Free parking is available on work site. - Must show proof of fully vaccination status. - Fully vaccinated meaning they have got either the one shot J&J and it is 2 weeks after the shot was administered or they have received both doses and it is two weeks after the last shot was administered. Responsibilities: HR DESCRIPTION: Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software. Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. JOB DUTIES AND RESPONSIBILITIES - Runs high volume copy machines and performs binding and finishing work. - Operating high volume document imaging systems. - Operating document image handling software - Operating MS Office and Email systems for opening, sending and retrieving files - Opening, saving and transferring PC files based on established protocols - Accessing document management systems via established protocols - Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. - Maintains records for management reports and inventories of supplies needed. - Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. - Calculates charges for jobs performed and maintains some billing logs. - Responds to and coordinates all service calls required by customer. - May perform filing duties in conjunction with specific customer requests. - Delivers completed jobs to pre-determined customer locations within and outside of the site. - Maintains daily meter and service logs. - May travel between customer’s buildings. - Answers customer questions regarding status or feasibility of job requests. - Ensures upkeep of convenience copier areas by keeping neat and well stocked. - Performs duties related to the shipping of materials. - Performs duties related to the receiving of materials. - May perform meeting room and conference room set ups. - May perform building occupant moves within assigned facilities. - May perform re-lamping and light maintenance duties as assigned. - May perform occasional cleaning duties as needed. - May require periodic overtime on nights and weekends, including off-hour emergency response. - Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. - Uses all copier equipment, calculator, fax machine, postage meter and some PC. - Performs filing duties, which may include ‘purging’ and archiving old documents. - Performs other duties.

    “COMPUNNEL IS A PROUDEQUAL OPPORTUNITY EMPLOYER. WE CHERISH DIVERSITY AND HARBOR INCLUSIVITY. ANYDISCRIMINATION ON BASIS OF RACE, RELIGION, COLOR, NATIONALITY, GENDER, SEXUALORIENTATION OR OTHER APPLICABLE LEGALLY PROTECTED CHARACTERISTICS IS FORBIDDEN.”

    CLIENT INFORMATION:

    ADDITIONAL CLIENT INFORMATION:

    Company Description

    Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.