Job Title: IT Deployment Team Member

Job Description: We are seeking a motivated and detail-oriented individual to join our IT Deployment Team. As a member of this team, you will be responsible for the delivery, installation, configuration, and support of laptops across various TDOT locations. You will work collaboratively with other team members to ensure efficient deployment of technology assets while maintaining a high level of customer service.

Key Responsibilities:

Deliver, install, and configure computers

Prepare workstations, peripherals, and software for deployment

Maintain accurate records of equipment deployment and status

Troubleshoot and resolve technical issues on-site or remotely

Follow safety procedures and best practices during deployment activities

Communicate effectively with end users and team members

Maintain organization and cleanliness of deployment storage areas

Travel to different TDOT sites as required, including travel across the state of Tennessee (travel expenses will be reimbursed by state guidelines)

Physical Requirements:

Must be able to lift, push, and carry equipment weighing up to 50 pounds

Must be able to stand, walk, bend, and reach for extended periods during deployments

Qualifications:

High school diploma or equivalent required; technical certifications a plus

Prior experience in IT deployment, hardware installation, or similar role preferred

Strong problem-solving and communication skills

Valid driver’s license and reliable transportation

Work Environment:

Fast-paced, team-oriented environment

May involve travel between multiple work locations across Tennessee (travel expenses reimbursed by state guidelines)