We are seeking experienced Computer Network Support Specialists to join our team in providing on-site network engineering and operations support for a large, mission-critical enterprise environment. This position will be performed on the customer site and will require close coordination with both technical and operational teams to ensure high availability, security, and performance of complex IT infrastructure.

Work Location: Martinsburg, WV, Full-time on-site

• Summary: Provide Tier 1 & 2 support, preventive maintenance, monitoring, and ticket resolution. Assists with deployments.
• Key Duties:

* Handle daily incident response and preventive checks.
* Maintain asset inventory and hardware documentation.
* Escalate complex issues to Journeyman or HQ staff.

• Education/Certifications: Associate’s in IT or equivalent; 4+ yrs experience; CompTIA Network+. Active Public Trust required; IRS MBI preferred.