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Responsibilities include diagnosing and repairing equipment, ordering parts, and adhering to all safety requirements.

· Performs the installation, repair, and preventative maintenance of personal computer and related systems.

· Assists in determining suitable software to meet user requirements.

· Install software, patches, and updates on desktops, laptops and personal devices. Keep accurate tracking of all assets.

· Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.

· Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user’s computers.

· Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops and desktops.

· Performs image builds for use on all desktop and laptops.

· Performs other duties as assigned.

· Working knowledge of MS Office Suite, including Word, Excel, PowerPoint, Outlook