Job Description

Job Title: Representative, Customer Service - Skilled

Job ID: 20625

Term: 3 months contract FT

Location: Scottsdale, AZ  85260

OVERVIEW

The position will be to support current Customer Service team members with Data Entry and closing out Orders

• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
• Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys.
• This position requires knowledge that is acquired through experience, specialized education or training.
• The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
• The job requires a basic understanding of work routines and procedures in own discipline.
• The technical procedures for this level are well defined.
• The job works within well-defined procedures that may involve a variety of work routines

QUALIFICATIONS

Skill/Role: Customer Service Representative

Level: Intermediate

Years: 0.0

Preference: Preferred

Company Description

Established in 1984, Comrise is a global consulting firm with headquarters in the U.S. and China. Our teams specialize in Managed IT, Big Data, and Workforce Solutions Staff Augmentation, Recruiting, RPO, and Payrolling. With nearly 30 years of experience, Comrise provides local talent and resources on a global scale.