Job Description

APPLY HERE: https://frontier.jobs/jobs/dXc6am4tMjUxNTgx

HIGHLIGHTS

• Hiring in all states (except AK, CA, CT, D.C., HI, MA, ME, MD, MT, NJ, NY, OR, WA, CO)
• Remote / Work-from-Home
• Employee
• Full-time

JOB DESCRIPTION

Are you interested in obtaining a State Health Insurance Sales License FREE OF COST with Concentrix? We are excited to offer lucrative earning options and exciting rewards while training you for a Health Insurance License! Join the Concentrix team today to provide compassionate, valuable advisor support to United Healthcare consumers AT HOME!

Who are we? Concentrix is a global customer experience services and technology company. What We Do? We specialize in crafting engaging experiences and driving digital transformation to generate value & make your customers want to connect with you.

IT’S SIMPLE…..START NOW!

• First start training now for your License at $14 an hour – classes are starting now! License training includes 11 days of instructor-lead, paid classroom training to prep for exam; all books, material and resources included and we cover testing and licensing fees. A $1,000 value (2 weeks plus paid testing time (we pay for up to 2 exams)
• Receive a licensing completion bonus: $250 Once you have obtained your License you will start new hire product training at $20 an hour (Classes start Aug/Sept/Oct)
• Move to $20 an hour + lucrative sales incentives (agents average between $300 to $1500+ in commissions) after graduating the initial product training (5 weeks)
• Receive a bonus of $2000 at the end of the season!

WHAT ELSE DOES CONCENTRIX OFFER YOU?

• Lucrative Employee Referral Programs
• Extensive earning options and excellent benefit options
• Employee Rewards and Recognition Programs
• Diverse, inclusive, welcoming, and learning culture
• Business casual attire (if working in person) – no suit, no tie, no worries!
• Wellness programs to help you maintain a better quality of life
• Employee discount programs
• A Lot of fun ~ There’s always something fun happening each month
• Global Organization with endless growth and advancement opportunities

SPACES ARE LIMITED - APPLY NOW AND SECURE YOUR SPOT!!

• Already have your license. Great! Apply today and speak with one of our Recruiters to secure your spot for our project launch (Aug/Sept)
• Requirements for remote work at home: Must have a PC or laptop with high speed internet connection, cell phone or landline and a quiet place.
• The Advisor II, Customer Service and Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.

ESSENTIAL FUNCTIONS/CORE RESPONSIBILITIES:

• Must be able to provide a compassionate and people-centric consumer experience that focuses on:
• Identifying the consumer’s insurance needs
• Recommending the RIGHT insurance package for each consumer
• Completing each transaction to ensure the consumer’s appropriate coverage.
• Be able to deliver exceptional support for as many as 20 consumers each and every day remembering that behind every call is a real person seeking help, guidance, and support.
• Possess exceptional communication skills and the ability to create meaningful connections.
• Must be driven by integrity and a desire to deliver an exceptional consumer experience.
• Maintain broad knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database

CANDIDATE PROFILE:

• High school diploma with six plus months of customer service experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Ability to learn including strong problem solving skills
• Dependable with proficient attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Able to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required

*Job requirements may vary by country and will not contravene any local laws