Concierge Guest Services

Presidential Staffing Solutions, LLC

Concierge Guest Services

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Job Vacancy: Upstale Concierge Personnel

    Are you an experienced, customer-oriented professional with a passion for delivering exceptional service? Do you thrive in upscale environments and possess a keen eye for detail? If so, we have an exciting opportunity for you! We are currently seeking highly skilled and dedicated Upstale Concierge Personnel to join our prestigious team.

    Company Overview: Our company is a leading provider of luxury upstale residential community services, catering to discerning individuals who demand the highest level of hospitality and personalized attention. With a reputation for excellence, we pride ourselves on delivering exceptional experiences to our esteemed clientele.

    Position: Upstale Concierge Personnel

    Responsibilities: As an Upstale Concierge Personnel, you will be responsible for providing top-notch front desk services, guest services, and personalized assistance to residents and visitors. Your duties will include, but are not limited to:

    1. Delivering exceptional customer service and ensuring a positive experience for all residents and guests.
    2. Managing front desk operations, including greeting visitors, answering phone calls, and coordinating appointments.
    3. Handling guest inquiries, resolving complaints, and providing accurate information about the community's amenities and services.
    4. Managing package deliveries, ensuring safe and timely distribution to residents.
    5. Assisting with event planning and execution, including organizing social gatherings, coordinating reservations, and managing logistics.
    6. Providing personalized services tailored to individual residents' needs, such as arranging transportation, making dinner reservations, and coordinating personal requests.
    7. Maintaining a high level of professionalism and confidentiality in handling sensitive information.
    8. Collaborating with other team members to ensure seamless operations and exceptional service delivery.

    Requirements: To be considered for the Upstale Concierge Personnel position, you must meet the following requirements:

    1. Previous experience in working with luxury upstale residential communities, hotels, or high-end restaurants, with a strong understanding of upscale service standards.
    2. Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with residents, guests, and colleagues.
    3. Exceptional organizational and multitasking abilities to handle various responsibilities simultaneously.
    4. Proficiency in using computer systems and software for front desk operations, event planning, and guest services.
    5. Ability to pass a thorough background check and drug test as part of the employment screening process.
    6. A professional and polished appearance, reflecting the high standards of our organization.
    7. Flexibility to work various shifts, including weekends and holidays, as required by the community's needs.
    8. A genuine passion for delivering outstanding customer service and exceeding expectations.

    Join our team and be part of a dynamic and prestigious organization dedicated to providing exceptional experiences and personalized services in upstale residential communities. Apply now and embark on a rewarding career as an Upstale Concierge Personnel!