Job Description

We are seeking a knowledgeable and enthusiastic Concierge to join our team. The Concierge will be responsible for assisting guests with various inquiries, making reservations, and providing recommendations to enhance their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality

• Greet guests upon arrival and provide them with information about the hotel's amenities and services
• Assist guests with restaurant reservations, transportation arrangements, and local attractions
• Provide recommendations for dining, shopping, and entertainment options
• Handle guest inquiries and resolve any issues or concerns promptly and professionally
• Maintain a neat and organized concierge desk and lobby area
• Collaborate with other hotel departments to ensure guest satisfaction

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

• High School diploma or equivalent is required
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.