Benefits:

Flexible schedule

Training & development

Benefits/Perks

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job Summary

We are seeking a positive, reliable Concierge to join our team. You will be working at the main entrance desk of a luxury condominium complex in downtown Milwaukee. As a Concierge, you will be the first person to greet residents, guests and vendors. Their first impression of the property will depend on your friendliness and efficiency.

The goal of the Concierge team is to create an overall pleasant and welcoming experience while also ensuring safety protocols are followed such as checking IDs of guests.

The ideal candidate will be a trustworthy, quick-thinker. You must be able to handle multiple incoming requests and protect the condo and residents by monitoring who comes in and out of the premises.

Responsibilities

Greet residents as they enter and leave the building

Provide guests with information and/or personalized assistance

Possess extensive knowledge of the premises and nearby businesses in order to make quality recommendations

Answer the phone when residents or vendors call

Respond to complaints and find the appropriate solution

Qualifications

Proven experience as concierge or experience in customer service is preferred

Confident, polite, and patient

Excellent communication skills

Ability to multi-task

Strong time-management skills

Ability to resolve issues with a customer-focused orientation