Avalon Park is seeking a polished, professional, and proactive PRN Concierge to join our team. As the first point of contact for our residents, you will set the tone for the entire experience. This is an "as-needed" position, perfect for someone seeking a flexible schedule while delivering five-star service in our senior independent living environment.

Primary Responsibilities

• The Face of the Brand: Greet all visitors with a warm, professional demeanor and manage the check-in/out process.
• Service Coordination: Assist with requests including transportation arrangements, maintenance coordination, package deliveries, and other recommendations.
• Security & Safety: Monitor building access, manage visitor logs, and respond calmly to emergency situations or maintenance requests.
• Communication Hub: Answer multi-line phones, manage emails, and ensure messages are delivered promptly to the correct departments.
• Problem Solving: Address guest concerns or complaints with empathy and efficiency, escalating issues when necessary.

Qualifications

• Experience: 1–2 years of experience in hospitality, high-end retail, or front-desk customer service.
• Availability: Must be able to work a flexible schedule, including weekends, holidays, or overnight shifts as coverage is needed.
• Communication: Exceptional verbal and written communication skills; ability to remain poised under pressure.
• Tech-Savvy: Proficiency with Microsoft Office and the ability to quickly learn property management software.
• Professionalism: High standard of personal grooming and a "no task is too small" attitude.

Why Join Us?

• Flexibility: Work around your existing commitments (school, another job, or creative pursuits).
• Environment: Work in a beautiful senior setting with a supportive team.
• Growth: Opportunity to transition into a part-time or full-time role as openings arise.