The Ready-Mix Dispatcher / Batching Coordinator is responsible for coordinating daily concrete orders, assigning loads to drivers, and operating the batching system to ensure accurate, timely, and efficient delivery. This role requires strong communication, multitasking, and a solid understanding of ready-mix production and logistics.
Schedule and assign concrete loads to drivers based on delivery times, job locations, and production capacity
Operate and monitor the batching system to ensure accurate mix designs and quantities
Coordinate with plant operators, drivers, sales, and customers to adjust schedules as needed
Track orders, loads, and deliveries in dispatch/batching software
Communicate delivery updates, delays, and changes to customers and internal teams
Ensure compliance with safety standards, quality control, and company procedures
Monitor truck availability, cycle times, and job site conditions
Resolve delivery or production issues quickly and professionally
Maintain accurate records of loads, tickets, and production reports
Previous experience as a Ready-Mix Dispatcher , Batcher , or similar role required
Knowledge of concrete batching systems and mix designs
Strong organizational and multitasking skills in a fast-paced environment
Excellent communication and customer service skills
Ability to prioritize orders and make real-time scheduling decisions
Proficient with dispatch and batching software (Command Alkon, Jonel, or similar preferred)
Basic computer skills and data entry accuracy
Salary info:
$25 - $27 / hr