MAIN PURPOSE

• Manage the business development & sales of the assigned markets in China. Manage the airport operations team and maintain good relationship with the local authorities

RESPONSIBILITIES

Business Development

• Identify and develop sales opportunities through Company’s website or via partner agents, ensuring the revenue targets assigned are meet/exceed
• Identify and develop new distribution channel to grow sales
• Maintain good and cordial relationship with the travel and ticketing agents in the location or its surrounded region
• Act as a key point of contact to the agents, channels the sales and distribution policy to them and assist in queries related to sales and admin

Airport & Customer Experience

• Track and monitor delivery against the Standard Ground Handling Agreement (SGHA)
• Ensure this is integrated – alongside values – into key people training initiatives
• Prepare & Coordinate Pre-Ops Team Audits to the set-up of stations in China
• Coordinate with HQ Ground Services Department for Annual Station Audits

Relationship Building & Cultivation

• Maintain good relationship with CIQ authorities, tourism authority, airport authority and government regulatory authorities
• Maintain good rapport and relationship with competitors at the location
• Maintain good relationship with CAAC authority at the location
• Any other duties as assigned by General Manager, China

REQUIREMENTS

Essential Traits

• Degree holder
• Minimum 8 years of sales/commercial experience
• Experience in airport operations management is an added advantage

Desirable Traits

• Possess excellent interpersonal and communication skills
• Resourceful and has good negotiation skills, both oral and written
• Good commercial writing skill
• Able to multi-task in a challenging environment and work independently

*Expected duty travel once every quarter