SUMMARY: Performs and/or assists Maintenance Supervisor in maintaining residential apartment communities while also performing specific carpentry, plumbing, electrical, HVAC, masonry, and appliance repairs, maintaining, repairing the physical structures of buildings and grounds by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below and will always include those specifically assigned by the
immediate supervisor.
Regular attendance to work
Will be available to report to appointed location within appointed time frame
Assist the Maintenance Supervisor in maintaining inventory, inventory controls and completing all assigned tasks
Repairs cabinets, countertops, doors, trims, and other wood structures
Assembles, installs and repairs pipes, fittings, and fixtures for heating, water, and drainage
Repairs fences, gates, walls and walkways
Follow the Fair Housing Act always
Performs work in response to Maintenance Service Requests as directed by Maintenance Supervisor
Acknowledges receipt of all goods and materials delivered to the property for maintenance repairs
Complete all service requests within one (1) business day except in extraordinary circumstances
Perform all maintenance and repair work (major and routine) for the apartments, supportive buildings, common
areas, breezeways, irrigation systems, and grounds
Complete turnkey work in vacant apartments which includes but is not limited to debris removal, repairs &
replacement, paint, lock & key rotation and inspection. Follow the Make Ready Procedure. Coordinate
housekeeping and carpet & floors repairs as needed with vendors and Community Manager
Ensure the maintenance shop is neat and organized when work completed at all locations
Notify Community Manager of all conditions that are unsafe or are areas of concern. Include your
recommendations for resolving the situation
Participates in after hours and emergency response
Perform and complete Preventive Maintenance Report quarterly on all units, leasing office, laundry facility
Creates and maintains a positive environment for staff and promotes a high quality of rental-living experience
for the residents
Assists porter/housekeeper as directed
Cleans and maintains swimming pools and spas
Creates and maintains a positive environment for team members and promotes a high quality of rental-living
experience for the residents
SUPERVISORY RESPONSIBILITIES: This position has limited supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Page 2 of 3 Maintenance Technician| Job Description | 011918
EDUCATION and/or EXPERIENCE: Knowledge of electrical and mechanical aspects of appliance repair, knowledge of
HVAC troubleshooting and repairs, basic understanding and competency in: electricity, refrigeration, plumbing,
carpentry, appliance repair, and irrigation systems. Must be available to work in an “on call” capacity as related to our
24-hour routine maintenance guarantee. Pool operation and maintenance experience preferred.
LANGUAGE SKILLS: Ability to read, analyze, and interpret technical procedures and governmental regulations. Ability to
write legibly and clearly. Ability to communicate with residents and other team members.
MATHMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, rent per square foot and other basic math.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of frequently conflicting priorities.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to deal with
residents in an empathetic, professional manner. A good understanding of customer service concepts and applicability
will be necessary in this position.
CERTIFICATES, LICENSES, REGISTRATIONS
Complete and pass the Fair Housing Test
Valid state driver's license
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee
encounters while performing the functions of this position. While performing the duties of this job, the employee is
frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles,
toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate. The
employee is frequently exposed to high-pressure demands from the property owner to maintain high occupancy (95%)
while promoting positive resident relations. Employee may be subject to frequent complaints and concerns from
residents. Employee will be required at times to work overtime to complete reporting assignments (all overtime must
be approved by corporate office before working).
PHYSICAL DEMANDS & OTHER QUALIFICATIONS
Must be able to lift objects up to 100 lbs.
Must be able to bend, stoop and twist into small areas
Must be able to bend forward when picking up objects from ground, etc.,
Must be able to reach overhead for extended period due to overhead repair work
Basic computer knowledge necessary to enter and retrieve data from a computer and to program access gate
and security systems via a computer
Must have own tools
Even temperament
Team player
Flexible, Patient, and Organized
Detail oriented
Good communication skills
Good listening skills
Able to work weekends
Able to work overtime when approved
Page 3 of 3 Maintenance Technician| Job Description | 011918
Able to follow posted work rules
Able to lead and manage others
Reliable
ALL OTHER FUNCTIONS OF THIS JOB
Works diligently to secure best pricing for parts and labor as needed
Assist and follow all Emergency Procedures
Assist Community Manager in other duties as deemed necessary by property circumstances or situations
Interact with residents on service calls and see that they are satisfied with the maintenance work
Assist in the scheduling process of all other vendors and contractors as directed by the Community/Property
Manager
A strong emphasis on customer service in every action on the job; and help instill this value in team members