Configuration Center Technician Associate
Launch Your IT Career as a Configuration Technician
Entry-Level | Hands-On | Growth Opportunity
Why This Role?
If you’re looking to break into IT, enjoy working with technology, and want a role that builds real, transferable skills, this is a great place to start. As a Configuration Technician, you’ll gain hands-on experience preparing and configuring IT equipment before it’s delivered to customers — learning industry-standard processes in a supportive, team-oriented environment.
This role is ideal for recent graduates, career changers, or anyone eager to start an IT career and grow from the ground up.
What You’ll Do
- Follow step-by-step instructions to configure IT devices based on customer needs
- Unbox, kit, clean, inspect, test, and repackage equipment for deployment
- Ensure devices are functioning properly before shipment
- Work hands-on with laptops, desktops, and related IT equipment
- Escalate technical questions or issues to your supervisor
- Collaborate with teammates and participate in team meetings
- Share ideas to improve processes and efficiency
- Take on additional responsibilities as you grow in the role
What Success Looks Like
- High-quality, accurate configurations completed on time
- Strong attention to detail and consistency
- Positive collaboration and willingness to learn
- Growing confidence and technical skills
What We’re Looking For
You don’t need to be an IT expert — we’re looking for potential, reliability, and a strong work ethic.
- Strong communication and organizational skills
- Ability to manage multiple simple tasks
- Team-first attitude with independent work capability
- Desire to learn and grow in the IT field
- Attention to detail and pride in quality work
Qualifications
- Entry-level position — no certifications required
- Technical certifications are a plus but not mandatory
- Support provided to pursue relevant IT certifications within the first year
Education & Experience
- High School Diploma or GED required
- 1 year of related experience or relevant training preferred
- Valid Driver’s License (fewer than 6 points to meet insurance requirements)
Physical Requirements
- Lift and carry up to 60 lbs
- Standing, bending, and transporting equipment about 50% of the time
- Light cleaning and basic hardware assembly/disassembly
- Ability to work from a computer and follow instructions
This job description is not intended to be all-inclusive. Additional duties may be assigned as needed.