Need Local Arizona Residents Only 100% Onsite

Minimum 7 years of current working experience in a related IT field

• Position will require some local travel in Maricopa County. The Resource must be able to qualify to drive state Vehicles. Must have a current AZ Driver’s license with a good driving record

• Position works with Criminal Justice hardware and Software and must be able to pass the Arizona Criminal Justice Information Systems (ACJIS) background test to obtain a Level D - Technical certification from the Arizona Department of Public Safety

SOAZ – Posting ID # 5746 –IT - AZDOT - Configuration/Deployment/IT asset life cycle management

Qualifications & Education Requirements

3 years IT asset life cycle management industry best practices and methodology

3 years IT service level monitoring and compliance reporting State, ADOT, and ITG policies, procedures, processes, tools, and techniques

5 Microsoft productivity tools such as Outlook, Word, Excel, PowerPoint, etc.

5 Google Suite experience.

3 years IT asset management products and/or discovery tools

3 years ServiceNow Hardware Asset Management (HAM) experience.

3 years' experience in facilitating hardware purchases by working with vendors and customers.

Excellent business communication skills, both written and verbal.

3 years Requirements gathering.

Financial management.

Procurement rules and regulations.

5 Computer hardware configuration and troubleshooting knowledge.

3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues.

3 years Knowledge of IT infrastructure industry standards and best practices.

Advanced troubleshooting skills.

Problem definition and alternative analysis skills.

3 years' Experience with Active Directory.

3 years' Experience with Windows 10.

3 years' Experience with Windows 11.

3 years MS System Center Configuration Manager.

3 years in person Face to Face customer service experience is necessary.

Bachelor degree in a related field is preferred