Configuration Logistics Technician

Position Overview:
The Configuration Logistics Technician is responsible for performing a combination of IT equipment configuration and logistics tasks to support customer deployments. This includes pre-configuring devices, managing inventory, shipping and receiving, and ensuring quality control throughout the process. The role requires attention to detail, physical capability, and a customer-focused mindset.

Key Responsibilities:

• Follow documented work instructions to configure and provision IT devices based on customer specifications.
• Perform basic kitting, unboxing, re-boxing, and preparation of equipment for shipment.
• Clean, test, and inspect IT devices to ensure proper functionality.
• Prepare shipments using the most efficient and economical methods; pack items securely and accurately.
• Use scan guns and inventory systems to receive, pick, and track items.
• Compare incoming shipments against purchase orders and escalate discrepancies.
• Deliver items internally and externally, obtaining necessary signatures.
• Operate warehouse equipment such as pallet jacks, dollies, and forklifts.
• Maintain a secure and organized facility, monitoring inbound/outbound materials and personnel.
• Participate in team meetings and suggest process improvements.
• Occasionally operate company vehicles for deliveries.
• Assist with routine maintenance of equipment and general facility upkeep.

Skills and Attributes Required:

• Strong interpersonal, organizational, and communication skills.
• Ability to manage multiple priorities of low to moderate complexity.
• Team-oriented with a collaborative problem-solving approach.
• Basic understanding of IT and logistics protocols.
• Aptitude to learn IT disciplines and warehouse systems.
• Attention to detail and a strong work ethic.
• Ability to operate warehouse equipment and drive box trucks.

Qualifications:

• High School Diploma or GED.
• Valid Driver’s License (less than 6 points).
• Entry-level position with on-the-job training and certification opportunities.
• Prior experience in logistics, warehouse, or IT configuration preferred but not required.

Physical Requirements:

• Moderate physical effort including lifting up to 75 lbs.
• Frequent standing, bending, and transporting IT equipment.
• Occasional use of basic tools and cleaning solutions.
• Work may involve exposure to dust, temperature changes, and minimal physical risks.