Core Job Responsibilities:

• At Resorts World we thrive to provide the best service, and this is a team effort. Cleaning is the responsibility of all of us.
• Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
• Assist with scheduling functions and payroll including daily edits and vacation requests.
• Assist with new hire applications and set up department interviews.
• Maintain room assignment schedules for Guest Room Attendants and House Persons.
• Assign daily equipment to staff.
• Retain inventory of required supplies for department.
• Receive and dispatch requests from floor staff for items to be delivered by runner.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Required:

• At least one year of previous experience in an administrative role in a similar or related field.
• At least six months of previous professional cleaning experience in similar or related field.
• Working knowledge of basic computers, including handheld devices, and radios.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 18 years of age.

Preferred:

• Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines.
• Previous experience working in a large, luxury resort setting.