Conner's Kitchen + Bar - Restaurant Assistant General Manager

C

Courtyard Fort Wayne, IN

Conner's Kitchen + Bar - Restaurant Assistant General Manager

Fort Wayne, IN
Full Time
Paid
  • Responsibilities

    Summary:

    Restaurant Assistant General Manager will report to the Hotel General Manager and Director of Food & Beverage. This position will be managing the day to day operation and will be measured by the results of the service, associate engagement and guest experience for the day-to-day operation as well as timely completion of daily and specifically assigned management tasks. Open availability and experience required.

    Responsibilities

    • Performs all duties in the restaurant as needed
    • Ensures the established BOH process is completed and followed daily
    • Maintains all training and certification materials
    • Prepares restaurant for each shift following established scenography guidelines
    • Ensures each associate lives the Hotel Pledge and follows all handbook policies
    • Monitors service standards and dining times throughout the each shift
    • Has a hands on approach to teamwork and is able to assist associates in their service functions
    • Monitors seating rotation and capacity to ensure smooth running equitable shifts
    • Understands department goals and action plans to achieve them
    • Monitors associate times and punches and follows all policies and procedures to make corrections
    • Monitors allocation of gratuities and service charges
    • Schedules associates using weekly forecast and staffing guides
    • Maintains all associate documentation and turns them in timely
    • Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates

    Other Information

    COMPETENCIES

    • Training and development
    • Organization and Planning
    • Team Building
    • Customer Focus
    • Accountability

    SKILLS

    • Outlook
    • EXCEL
    • Word
    • Micros

    EDUCATION/EXPERIENCE

    • College degree preferred
    • Experience in a training or leadership role
    • Experience in a high volume restaurant preferred

    WORKING CONDITIONS

    • Lifting and carrying of objects, 30-40 pounds
    • Ability to push or pull objects 50-100 pounds
    • Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
    • Ability to go between hot and cold temperatures

    FULL TIME BENEFIT OVERVIEW

    • Medical and Dental
    • Employee Assistance Program (EAP)
    • 401(k)
    • Paid Time Off and Holiday Pay
    • Discounted Rooms